Focus Softnet is looking for technically skilled, analytical, and solution-oriented professionals to join our growing Technical Support Team. ? Required Technical
Skills:
✅ SQL: Strong knowledge of queries, data analysis, database troubleshooting, and management. ✅ Networking: Understanding of TCP/IP, DNS, DHCP, VPN, LAN/WAN, and network troubleshooting. ✅ Analytical
Skills:
Excellent logical thinking, problem-solving, and troubleshooting abilities. ✅ Programming: Basic knowledge of Python, Java, C#, or scripting languages. ✅ Technical Support: Experience in incident management, root cause analysis, and issue resolution. ✅ Problem Resolution: Ability to diagnose complex technical issues and resolve them within defined SLAs. ✅ Communication: Robust interpersonal and customer support skills. ? Required