? WE ARE HIRING | PATIENT CARE COUNSELLOR ? Organisation: Dr. Shroff’s Charity Eye Hospital ?

Location:
Delhi ?‍? Department: Patient Care / Hospital Operations ? Qualification: Graduate in any discipline ?

Experience:
2–3 years in hospital patient counselling ? Job

Responsibilities:
✅ Counsel patients and attendants regarding treatments, surgeries, admissions, and discharge procedures. ✅ Explain surgical procedures, investigations, documentation, and consent formalities. ✅ Provide financial counselling regarding treatment costs, billing, and package inclusions. ✅ Guide patients on Ayushman Bharat, CGHS, ECHS, and insurance advantages. ✅ Coordinate with TPA, billing, nursing, consultants, OT, and MRD teams. ✅ Follow up on insurance pre-authorisations, approvals, and claim documentation. ✅ Maintain accurate counselling records and ensure compliance with hospital policies. ✅ Develop knowledge of ophthalmic procedures, including cataract, retina, glaucoma, cornea, paediatric ophthalmology, and oculoplasty.



? Skills Required: ✔️ Excellent communication and counselling skills. ✔️ Strong patient-handling and coordination abilities. ✔️ Knowledge of hospital operations and surgical workflows. ✔️ Good documentation, follow-up, and problem-solving skills. ? Preferred

Experience:
✔️ Knowledge of TPA, insurance, billing, and government healthcare schemes. ✔️ Experience in an ophthalmology hospital will be an added advantage. ?

How to Apply
? Interested candidates can share their updated resumes at [email protected]. ? Join Dr. Shroff’s Charity Eye Hospital and make a difference in people's lives ? If you know someone suitable for this position, please share this opportunity with them. #Hiring #PatientCareCounsellor #HealthcareJobs #HospitalJobs #PatientCare #DelhiJobs #Recruitment #DrShroffsCharityEyeHospital

📌 Patient care counsellor (India)
🏢 Dr. Shroff's Charity Eye Hospital
📍 India