Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have

skills:
Microsoft Dynamics CRM Functional Good to have

skills:
NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system challenges and delivering timely solutions to maintain smooth operations. The position demands continuous monitoring, analysis, and collaboration with different teams to ensure the reliability and efficiency of critical software applications within the organization. Roles &

Responsibilities:
• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues.




• Document findings and resolutions to support knowledge sharing and continuous improvement.
• Assist in the implementation of system updates and enhancements to improve overall performance.
• Support junior team members by providing guidance and sharing expertise. Professional & Technical

Skills:
• Must To Have

Skills:
Proficiency in Microsoft Dynamics CRM Functional.
• Strong analytical and problem-solving abilities related to customer relationship management systems.
• Experience in diagnosing and resolving software issues within enterprise environments.
• Ability to communicate technical information clearly to both technical and non-technical stakeholders.
• Familiarity with business process workflows and their integration within Microsoft Dynamics CRM.
• Capability to manage multiple tasks and prioritize effectively in a rapid-paced setting. Additional Information:
• The candidate should have minimum 3 years of experience in Microsoft Dynamics CRM Functional.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.

📌 Application Support Engineer (Bengaluru)
🏢 Accenture in India
📍 Bengaluru