Company Description PInterview is an creative online platform focused on delivering high-quality interview practice and learning experiences for students and professionals. The company is reshaping how people prepare for interviews by offering live online mock sessions via video or phone to enhance real-world interview performance. Users access one-on-one mock interviews with industry professionals and domain experts, covering admission, placement, job, HR, coding, tech, and banking (PO) interviews. PInterview is committed to helping future leaders reach their full potential through expert career consulting services from specialists across the globe. The platform is built for individuals seeking personalized guidance, practical feedback, and measurable improvement in their interview skills. Role Description The Director of Operations is a full-time remote role responsible for overseeing the day-to-day operational performance of PInterview’s online platform and services. This role includes optimizing processes across interview scheduling, session delivery, customer support, and quality assurance to ensure smooth, efficient, and consistent user experiences. The Director of Operations will manage and mentor cross-functional teams, set performance metrics, and implement best practices for service delivery and operational scalability. This role will also handle budgeting and resource planning, track key operational indicators,



and use data-driven insights to improve efficiency and customer satisfaction. Collaboration with product, marketing, and customer success teams is essential to support growth, maintain operational excellence, and align operations with the company’s strategic goals. Qualifications
• Candidates should possess strong Operations Management skills, including process optimization, workflow design, and service delivery management.
• Candidates should possess solid Analytical Skills to interpret data, define metrics, and make evidence-based operational decisions.
• Candidates should possess effective Team Management capabilities, such as coaching, performance management, and cross-functional collaboration.
• Candidates should possess Budgeting and resource planning skills to manage costs, allocate resources, and support sustainable growth.
• Candidates should possess a commitment to high-quality Customer Service, including experience improving user satisfaction and managing customer issues.
• Additional beneficial qualifications include experience in online platforms or edtech, familiarity with remote team operations, excellent communication skills, and a track record of leading operations in a fast-paced environment.
• A bachelor’s degree in business, operations management, or a related field is preferred; advanced degrees or relevant certifications are an advantage.

📌 Director of Operations (India)
🏢 PInterview
📍 India