Company Description Synax Technologies is a premier Value Added Distributor specializing in advanced cybersecurity technologies, managed security services, and security assessment services across the Middle East and Africa. The company delivers turnkey cybersecurity solutions tailored to diverse business needs, budgets, and verticals, with a strong focus on reducing response time to threats and minimizing business risk. Synax’s team brings extensive expertise in both offensive and defensive security, ensuring appropriate solutions with strong return on investment and flexible payment options. With offerings ranging from Security Operations Center and network protection to identity management, data loss prevention, and digital risk protection, Synax is committed to delivering quality, lowering total cost of ownership, and providing comprehensive cybersecurity. Role Description This is a full-time, on-site Telesales Executive role based in Hyderabad. The Telesales Executive will conduct outbound and inbound calls to prospective and existing customers, present cybersecurity solutions and services, and convert qualified leads into opportunities. The role involves understanding customer needs, providing accurate product information, and addressing basic inquiries to support the sales process. The Telesales Executive will maintain call logs, update CRM records,



follow up with leads, and coordinate with the sales team to achieve individual and team targets. The role also includes building and maintaining positive customer relationships, participating in sales campaigns, and sharing feedback from customers to improve messaging and outreach. Qualifications
• Solid Communication skills, including clear verbal interaction over phone and concise written communication.
• Customer Service and Customer Support skills to handle inquiries, resolve issues, and maintain positive customer relationships.
• Lead Generation skills, including prospecting, qualifying leads, and nurturing potential customers.
• Sales skills to present offerings, handle basic objections, and support closing opportunities with the sales team.
• Basic understanding or interest in cybersecurity solutions and IT services.
• Proficiency in using CRM or contact management tools and standard office applications.
• Ability to work in a target-driven environment, with strong time management and organizational skills.
• Prior telesales, inside sales, or call center experience is an advantage.
• Minimum high school diploma; a degree in Business, Marketing, or a related field is preferred.

📌 Telesales Executive (Hyderabad)
🏢 Synax Technologies
📍 Hyderabad