1. Role Purpose To lead and institutionalize the University’s ISR agenda through a structured, evidence-led and sustainable community
- impact model. The Assistant Director will identify community priorities, translate them into multi-year programmes, mobilise university and external resources, oversee implementation, and measure outcomes and longer-term impact. The role connects academic expertise and student volunteering with validated community needs while ensuring governance, financial stewardship, safeguarding, documentation and institutional reporting. 2.

Key Responsibilities
A. Strategy, Policy and Annual Planning
· Develop and update the ISR strategy, policy, annual action plan, programme calendar and implementation roadmap aligned with institutional priorities and relevant community-development frameworks.
· Translate community needs and institutional commitments into prioritized programmes with target groups, annual milestones, budgets, owners and measurable outcomes.
· Build a balanced portfolio across health, education, environment, livelihoods and skills, inclusion, sanitation, civic responsibility and relief, based on evidence of local need.
· Priorities geographies and communities using transparent criteria such as vulnerability, need, feasibility, continuity, partner capacity and potential for measurable impact. B. Community Needs Assessment and Programme Design
· Lead baseline studies, household/community surveys, focus groups and consultations with village representatives, schools, frontline workers and local institutions.
· Prepare community profiles identifying priority problems, existing services, beneficiary groups, barriers, local assets and potential delivery partners.
· Design projects with a theory of change, baseline, outputs, outcomes, indicators, target population, risk assessment, implementation plan and sustainability/exit strategy.
· Ensure interventions respond to locally validated needs and avoid one-off activities where sustained engagement or specialist referral would create greater value. C. Programme and Project Management
· Manage the full project cycle: concept note, feasibility, approvals, partner selection, budgeting, implementation, monitoring, evaluation, closure and follow-up.
· Develop SOPs, implementation checklists, safeguarding protocols, documentation templates and quality standards for ISR activities.
· Coordinate implementation through NSS units, student clubs, faculty experts, university departments and external partners, with clear roles and accountability.
· Conduct field visits to verify delivery quality, attendance, services delivered, beneficiary feedback, materials distributed and corrective actions.
· Manage multiple projects and timelines while ensuring continuity, community ownership and responsible handover. D. Partnerships and Resource Mobilisation
· Build relationships with district/local administration, panchayats, schools, health institutions, NGOs, community organisations, foundations and corporate CSR teams.
· Identify funding, in-kind support, technical expertise and co-delivery opportunities; prepare proposals, concept notes, partnership briefs and presentations.
· Support MoUs and partnership agreements with clear scope, deliverables, responsibilities, timelines, reporting, safeguarding and exit provisions.
· Represent the University in community consultations,



partner meetings and relevant review forums; maintain a partner database and assess partner performance. E. Student Engagement and Experiential Learning
· Create structured community-engagement opportunities through academic departments, internships and service
- learning projects & NGOs.
· Match student skills and faculty expertise to community needs; define volunteer roles, training, supervision, safety arrangements and learning objectives.
· Promote civic responsibility and student leadership while ensuring community service is respectful, inclusive and not a substitute for qualified qualified services.
· Track registered volunteers, active volunteers, students deployed, student audience/participants, volunteer-hours and student learning outcomes separately. F. Monitoring, Evaluation, Impact and Data Governance
· Establish results frameworks with baselines, targets, output indicators, outcome indicators and, where feasible, longer-term impact indicators.
· Maintain a central ISR MIS/dashboard with standard definitions for activities, projects, students involved, unique beneficiaries, households reached, services delivered, volunteer-hours, expenditure and outcomes.
· Distinguish activities from outputs and outcomes; distinguish event attendance from unique beneficiaries; disclose repeat participation and possible overlap.
· Validate results using attendance sheets, beneficiary registers, surveys, pre/post assessments, interviews, partner verification and field checks.
· Conduct quarterly reviews and annual outcome/impact reviews; document lessons, corrective actions and programme redesign. G. Budget and Resource Stewardship
· Prepare annual and project budgets, cost estimates and resource plans in coordination with Finance and approving authorities.
· Monitor expenditure against approved budgets, explain variances, maintain supporting documents and ensure timely financial and narrative reporting.
· Ensure authorised procurement, partner due diligence and utilisation reporting; assess cost per beneficiary/outcome where data are reliable.
· Leverage external funding and in-kind support while protecting institutional independence and programme quality. H. Governance, Compliance, Ethics and Risk
· Ensure programmes follow University policies, applicable laws, permissions, safeguarding standards, financial controls, data-protection requirements and reporting obligations.
· Where corporate CSR funds or formal CSR partnerships are involved, coordinate with Legal/Finance to confirm eligibility, documentation and reporting under applicable requirements.
· Maintain due diligence, consent, child-protection, photography/publicity, data collection, referral and incident
- reporting protocols.
· Maintain a risk register covering operational, reputational, financial, health-and-safety and safeguarding risks.
· Promote dignity, inclusion, non-discrimination, informed consent and community participation. I. Reporting, Communication and Institutional Visibility
· Prepare monthly/quarterly dashboards, annual ISR reports, leadership briefs,



project proposals, impact stories and evidence packs for institutional review/accreditation as applicable.
· Coordinate with communications teams to ensure accurate, consent-based reporting that protects beneficiary dignity and avoids overstating impact.
· Maintain an auditable repository of approvals, attendance, partner confirmations, expenditure, feedback, outcomes and closure reports.
· Communicate progress, challenges, risks and resource requirements to leadership in a timely, decision-oriented manner. J. Team Leadership and Continuous Improvement
· Lead ISR staff, programme coordinators, field teams and volunteers; set work plans, responsibilities, review rhythms and performance expectations.
· Build capability in project management, community engagement, impact measurement, partnership management, safeguarding and reporting.
· Review programme performance and team capacity, streamline processes and promote consistent standards across departments and communities. 3. Expected Deliverables
· Approved annual ISR strategy/action plan, programme calendar and budget.
· Updated community profiles and needs-assessment/baseline reports for priority locations.
· Approved project proposals and implementation plans with indicators, owners and risk controls.
· Quarterly dashboard showing activities, students engaged, beneficiaries, outcomes, expenditure and corrective actions.
· Annual ISR impact report with reconciled figures, case studies, lessons learned and next-year priorities.
· Partner database, agreements/MoUs, partner performance records and resource-mobilization pipeline.
· Audit-ready repository of approvals, attendance, beneficiary records, consents, feedback, outcome evidence and financial documents.
· Periodic field-verification notes, risk register and action tracker. 5. Qualifications and Experience
· Postgraduate qualification in Social Work, Rural Development, Development Studies, Public Administration, Sociology, Environmental/Sustainability Studies, Management or a related discipline.
· Typically, 12-15 years of relevant experience in CSR, community development, NGO/programme management, sustainability, social impact, public health/education outreach or institutional social responsibility, including project/team leadership. HR may calibrate this to the University grade structure.
· Demonstrated experience managing multi-stakeholder projects, community engagement, budgets, partnerships, reporting and field implementation.
· Strong written and verbal communication, proposal/report writing, presentation, coordination and problem-solving skills.
· Proficiency in Excel/Sheets, dashboards, presentations and structured MIS/reporting; ability to interpret quantitative and qualitative evidence.
· Experience in a corporate CSR department, CSR foundation, large NGO, university social-responsibility office or government/community-development programme.
· Working knowledge of the Companies Act, 2013 CSR framework and CSR Rules where corporate CSR funding/partnerships are involved; familiarity with SDGs, theory of change, logical frameworks and impact measurement.
· Experience in baseline/endline studies, survey design, outcome evaluation, community mapping, grant management or third-party evaluations.
· Experience working with rural or peri-urban communities and local institutions. Call at (phone hidden)

📌 Assistant Director – Institutional Social Responsibility (India)
🏢 Chandigarh University
📍 India