Join our Team About This Opportunity We are now looking for an Technical Authority Expert to secure technical capability as part of Automated Ops 24/7 running of Services & includes diagnosis, fast domain support, routine resource fulfilment & field technical support. What You Will Do
• Will Work in a 24 X 7 Environment.
• Will support the customer over email as well as phone.
• Sound knowledge of Microwave Technology
• Will be responsible for 2nd Line troubleshooting of Microwave system over Ericsson 6xxx Series
• Having sound knowledge on Mini-link 6600 Series
• SO-EM hands on experience
• Software upgrade process for these Mini-link 6600 Series
• QoS parameter knowledge for Mini-link 6600 Series
• Ethernet alarms and parameters with their troubleshooting process
• Raise and update the tickets in in tool for all the issues handled / worked upon.




• Will have to report the daily issues handled / escalated in the form of daily shift reports.
• Need to make sure that issues are handled in right time frames as per the SLA / Commitments.
• Good knowledge over SLA/WLA
• Good in preventive activities with available performance report from Microwave NMS
• Valuable in customer handling and RCA identification You will bring
• Degree in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent
• 5-10 years of hands-on experience on 2nd Level Engineer
- functional role.
• Good Technical Knowledge of the Microwave Technology preferably 6K series.
• Transmission or ENM experience preferred. All academic credentials must be from recognized and accredited institutions and are further subject to verification.

📌 Senior Engineer- Transmission (Noida)
🏢 Ericsson
📍 Noida