Selected Intern's Day-to-day Responsibilities Include
• Handle customer inquiries via phone, email, and chat.
• Provide product information and guide users through TraviYo's technology platform.
• Troubleshoot issues and ensure timely resolution.
• Document customer interactions.
• Escalate complex cases to relevant teams.
• Gather customer feedback.
• Support onboarding and basic product training for new clients.
• Coordinate with sales and product teams to improve overall customer experience.
• Maintain professional communication and adhere to service-level standards. About Company: TraviYo was established on 15th June 2016. The major mandate of the company is to provide technology solutions to travel agents, a hassle-free automated platform to generate business, manage the operation, and track transactions that would eventually help increase revenue generation. TraviYo is awarded by the Start-Up India program and funded by SIDBI Ventures. As an extension of this product, TraviYo provides a CMS-based agile website and mobile app for both Android and iOS platforms.

📌 Customer Service/Customer Support Internship in Noida
🏢 TraviYo
📍 Noida