About the role
You’ll be the technical voice behind our sales engagements and see each solution through to go-live: discovery, PoC/PoV, implementation and handover. You’ll configure the product, work with customer IT teams, troubleshoot what breaks and work directly with Sales, Product and Customer Success. What you’ll do
· Lead technical pre-sales and solutioning. Understand customer requirements and IT environments, conduct tailored discovery sessions and demos, explain Nanoheal’s capabilities and architecture, support proposals/RFPs/RFIs, and identify technical risks, dependencies and differentiators.
· Plan and execute PoCs/PoVs. Define use cases, scope, timelines and success criteria; configure the product and integrations; coordinate customer testing, troubleshoot issues, document outcomes and limitations, and support the transition to production.
· Design and document solutions. Develop solution architecture, integration designs, deployment prerequisites, implementation plans and SOWs; define milestones, responsibilities and acceptance criteria, and flag gaps against standard product capabilities.
· Lead implementation and go-live. Conduct kickoff and readiness assessments, validate infrastructure and security prerequisites, configure the platform, onboard endpoints, integrate enterprise systems, coordinate technical dependencies, validate functionality against acceptance criteria, and drive implementation sign-off.




· Troubleshoot and enable partners. Diagnose and resolve deployment, integration, automation and performance issues; analyze logs, coordinate and validate fixes with Product, and guide SIs and MSPs on implementation, configuration and troubleshooting to enable independent delivery.
· Document, report and hand over. Maintain solution designs, configurations, test results, implementation records and known limitations; communicate project progress, risks and dependencies to internal stakeholders; hand over technical details and outstanding actions to Customer Success and contribute to reusable delivery best practices and product feedback. Who we’re looking for
• Bachelor’s degree in engineering, Computer Science, IT, Electronics or a related discipline.
• 3–6 years in technical pre-sales, solution consulting or enterprise software implementation.
• You’ve run demos, discovery sessions and PoCs, and hands-on configured, deployed and troubleshot a product.
• You know Windows endpoints, endpoint management and enterprise IT environments well.
• You can explain technical concepts to IT leads and business stakeholders in their own language, and juggle several engagements at once. Bonus points
• ITSM, UEM, identity management and security tools
• DEX, DXA, endpoint management or self-healing IT experience
• SQL, APIs and enterprise system integrations

📌 Solutions specialist (Bengaluru)
🏢 Nanoheal
📍 Bengaluru