About the Prospect
- QHT Aesthetics OPC Pvt. Ltd. is seeking a target-oriented and patient-focused Sales Executive to join their healthcare team in Gurugram.
- The role centers on patient counselling, lead conversion, and pipeline management within a dynamic healthcare environment.
- The candidate will directly impact patient journey outcomes by driving appointments and conversions through structured follow-ups and empathetic communication.

Role & Responsibilities
- Handle inbound and outbound calls with prospective and existing patients.
- Understand patient requirements and provide appropriate information about healthcare services and treatments.
- Assist & Counsel patients professionally to convert them to appointments.
- Follow up consistently with interested and potential patients through calls, WhatsApp, and other communication channels.
- Maintain and update the lead pipeline/CRM on a daily basis.
- Track every lead from initial enquiry to appointment, conversion, and closure.
- Develop and maintain a strong follow-up pipeline to ensure minimum lead leakage.
- Handle patient queries, objections, and concerns effectively.
- Build trust and maintain a positive relationship with patients throughout the conversion process.
- Achieve assigned daily, weekly, and monthly sales/conversion targets.




- Coordinate with the counselling, operations, and clinical teams to ensure a smooth patient experience.
- Maintain accurate records of calls, follow-ups, appointments, and conversions.
- Re-engage old, inactive, and pending leads to generate additional conversions.
- Provide regular updates regarding lead status, conversion performance, and pending follow-ups.

Skills & Qualifications
Must-Have
- Excellent verbal and written communication skills.
- Strong patient counselling and convincing skills.
- Good objection-handling and negotiation abilities.
- Strong follow-up and relationship-management skills.
- Target-oriented and result-driven approach.
- Ability to manage a large number of leads and maintain a structured pipeline.
- Comfortable working with CRM, dialer, WhatsApp, and other sales tools.
- Good listening and interpersonal skills.
- Ability to work under sales pressure and meet targets.
- Graduate in any discipline.

Preferred
- Prior experience in healthcare, clinics, hospitals, medical sales, patient counselling, or tele-sales (not mandatory).

Benefits & Culture Highlights
- Working hours: 9 hours per day.
- Week off: 1 day between Monday to Friday; Saturday and Sunday are working days.

📌 Sales Executive – Healthcare / Patient Counselling (Gurugram)
🏢 QHT CLINIC
📍 Gurugram