Mumbai, Maharashtra, India (On-site) Job Title: Executive
- Operations (Travel)

Location:
Malad, Mumbai

Job Type
Full-time Company Description KaroTrip is a growing travel company focused on delivering exceptional, personalized travel experiences for business and leisure travelers. The company offers a broad range of services, including foreign exchange, corporate travel, and leisure travel solutions tailored to diverse client needs. KaroTrip’s core strength is comprehensive travel management for business travelers from multinational companies, corporate houses, and small to medium enterprises, as well as individuals and groups. Its travel collection ranges from corporate travel and group tours to adventure trips, wildlife experiences, luxury cruises, spiritual retreats, and honeymoon packages. Services include global hotel bookings, flight tickets, rail travel in Europe, car rentals, cruises, visa assistance, insurance, transportation, VIP airport transfers, and proactive 24/7 customer support. We are seeking a highly organized and experienced Executive – Operations (Travel) to join our dynamic team. The ideal candidate will support the Operations team in overseeing day-to-day corporate travel activities, ensuring seamless, cost-effective, and policy-compliant business travel for our clients/employees. You will lead a team of travel consultants, manage vendor relationships, and ensure high levels of client satisfaction.

KEY RESPONSIBILITIES
• Operations Oversight: Manage daily travel operations, including air ticketing, hotel bookings, visa processing, and ground transportation, ensuring accuracy and efficiency.
• Policy Compliance:



Ensure all travel arrangements adhere to company travel policies (traveler safety, cost controls, and booking guidelines).
• Vendor Management: Build and maintain relationships with travel vendors (airlines, hotels, TMCs) to secure best rates and resolve service issues.
• Issue Resolution: Handle urgent, high-level, or emergency travel situations (disruptions, cancellations) promptly.
• Reporting & Analytics: Generate operational reports on spend, travel patterns, and KPI metrics (AHT, CSAT) for management.
• Process Improvement: Identify operational bottlenecks and implement improvements to optimize efficiency. REQUIRED SKILLS & QUALIFICATION:
•

Experience:
Minimum 2–3 years of experience in corporate travel operations.
• Systems Knowledge: Proficiency in GDS (Amadeus, Galileo, or Sabre) and Online Booking Tools (OBT).
• Problem-Solving: Strong ability to handle high-pressure situations and crisis management.
• Communication: Excellent verbal and written communication skills for client-facing and vendor negotiations.
•

Education:
Bachelor’s degree in Tourism, Hospitality, Business Administration, or a related field.
• Analytical

Skills:
Comfortable with MS Office Suite (especially Excel) and data reporting.

WHAT WE OFFER
• Market-competitive salary and performance-based bonuses (Max up to 30-40,000/-P.
M)
• Health insurance and benefits.
• Opportunities for career growth in a fast-paced travel firm. Important: Employee must be versatile with their timing.

HOW TO APPLY
Please submit your updated resume on LinkedIn, or send it directly to [email protected] with the subject line "Application: Executive
- Travel Ops".

📌 Operations Executive (Mumbai)
🏢 KaroTrip
📍 Mumbai