Job Description
for Sales Associates (B2C) Industry – Retail Sales Jewelry

Experience:
2yrs and above

Location:
Andheri East (T2 Airport) & Navi Mumbai Airport, Broadway Bandra W Gender Preference: any Working Days: 6 Days Working Timings: Rotational shift (24 hrs) Company Website: www.mija.co About Mija: Mija is a modern fine jewellery brand specializing in lab-grown diamond studded jewellery. With a focus on sustainable luxury and contemporary design, we are looking for dynamic sales professionals to represent our brand at Mumbai International Airport (T2).

Key Responsibilities
· Welcome and assist customers, delivering a premium and personalized shopping experience.
· Understand customer preferences and recommend suitable diamond jewellery pieces.
· Achieve individual and store sales targets while ensuring service excellence.
· Maintain in-depth knowledge of lab-grown diamonds, jewellery craftsmanship, and collections.
· Handle billing, invoicing, and ensure smooth transaction processes.
· Manage store displays, stock arrangement, and visual merchandising in line with brand standards.




· Build and maintain long-term customer relationships through clienteling and after-sales service.
· Follow airport retail protocols, security checks, and operational guidelines.

Requirements:
· Zeal for sales in diamond jewellery retail sales (lab-grown or natural diamonds) or from luxurious goods companies.
· Solid communication and interpersonal skills.
· Fluent in English and Hindi (knowledge of additional languages is a plus).
· Presentable, confident, and customer-focused.
· Ability to work in rotational shifts (24x7 airport operations).
· Proven track record of meeting and exceeding sales targets.
· Hands on experiences in handling International Customers will be added advantage Technical/Behaviour Compentancies:
· Sales & Customer Service Skills
· Communication & Interpersonal Skills
· Personality & Behavioural Skills Qualification : Graduation Language

skills:
Expertise in English Communication is mandatory.

📌 Sales Associate (Mumbai)
🏢 House of MIJA
📍 Mumbai