Company Description The Den Bengaluru, LXR Hotels & Resorts, is a luxury hotel located in the heart of Whitefield, Bengaluru’s IT hub and a vibrant, evolving neighborhood. With 226 rooms and suites, over 21,000 sq. ft. of event space, and a Grand Ballroom that hosts up to 700 guests, the hotel serves business and leisure travelers alike. Guests can experience a diverse culinary offering, including Layla, The Creek, The Nest, The Deli, and The Cold Press, making the property a destination for locals and visitors. The Sanctuary spa and The Studio fitness center further enhance the lifestyle and wellness experience. The Den Bengaluru is committed to building a dynamic team and welcomes individuals who want to grow their careers in a high-end hospitality workplace. Role Description The Duty Manager is a full-time, on-site role based at The Den Bengaluru in Whitefield. This position oversees daily hotel operations, ensuring smooth functioning of front office, guest services, and coordination with other departments during assigned shifts. The Duty Manager responds to guest requests and concerns, manages service recovery, and upholds brand standards for guest satisfaction and safety. The role includes supervising and supporting team members, monitoring occupancy and room allocation, and assisting with events and VIP arrivals.



The Duty Manager also prepares shift reports, supports compliance with hotel policies, and contributes to continuous improvement in service quality and operational efficiency. Qualifications
• Strong hospitality operations skills, including front office supervision, guest relations, and service recovery.
• Leadership and people management abilities, with experience in coaching teams, delegating tasks, and fostering a collaborative work environment.
• Excellent communication and interpersonal skills, with the capacity to interact effectively with guests, colleagues, and stakeholders.
• Solid organizational and problem-solving skills, including the ability to prioritize, make decisions under pressure, and manage multiple tasks.
• Knowledge of hotel management systems, basic revenue and occupancy concepts, and standard operating procedures in upscale or luxury hotels.
• Prior experience in a Duty Manager, Assistant Manager, or supervisory role within hospitality, preferably in a luxury or lifestyle property.
• Diploma or degree in Hotel Management, Hospitality, Business, or a related field is preferred.
• Flexibility to work shifts, weekends, and holidays; strong commitment to guest service and professional ethics.

📌 Duty Manager (Bengaluru)
🏢 The Den Bengaluru, LXR Hotels & Resorts
📍 Bengaluru