Remote: Hybrid

About Us:Ensono is a hybrid IT services provider that sees a world in transformation. We understand the world of business has become more complex, layered, and interdependent because we’re enabling the IT infrastructure for that transformation. Our clients are some of the most innovative and forward-thinking companies in the world and we help keep their businesses thriving. With nearly 50 years of experience, we optimize and modernize IT infrastructure by amplifying the power of mainframes and mid-range servers with the agility of cloud. Check us out at www.ensono.com.We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.Key Responsibilities:India Operations Development & Leadership:Design and build a managed, scalable India-based Revenue Operations capability across sales operations, analytics, revenue insights, and GTM supportEstablish the operating model between India and US teams, including coverage areas, handoff protocols, quality standards, and SLAsRecruit, onboard, and develop India-based talent and emerging leaders; create career pathways and build high-performing remote teamsScale India operations from embedded individual contributor seats to a structured, managed function with clear accountability and growth trajectoryServe as regional operational leader, managing India team budget, resource allocation, and capability investmentsOperating Cadence & Executive Reporting:Own and run the recurring sales operating cadence — pipeline reviews, QBRs, and forecast calls — as the operational throughline for the businessOwn forecasting and pipeline reporting accuracy that anchors Board/ELT reporting and executive decision-makingRevenue Operations Architecture & Scale Readiness:Audit current revenue operations processes, systems, and organizational structure to identify gaps and constraints at $2B+ scaleDesign and implement scalable revenue operations infrastructure (processes, systems, tools, governance frameworks) to support accelerated growthEstablish comprehensive revenue metrics, dashboards,



and analytics platforms that provide real-time visibility and actionable insightsOwn key revenue lifecycle components including territory and quota design, pipeline management, forecasting accuracy, and deal operationsReassess segmentation, coverage model, and quota-to-comp linkage as part of a broader sales motion redesign for scale; partner with Finance on deal-desk process evolutionBuild standardized, documented operational playbooks and best practices across the revenue organizationSystems & Technology Optimization:Partner with technology and finance leadership to optimize the CRM and revenue technology stack (Salesforce, CPQ, BI tools, revenue intelligence platforms)Ensure data integrity, governance, and automation across revenue systems to enable advanced analytics and predictive modelingIdentify and implement technology solutions that enhance revenue team productivity and decision-making velocityCross-Functional Collaboration & Strategic Alignment:Partner with Sales, Marketing, Finance, Product, and Delivery leadership on go-to-market planning, resource allocation, compensation design, and commercial strategyCommunicate revenue operations roadmap and progress to executive leadership; translate operational insights into strategic recommendationsChampion a culture of operational excellence, data-driven decision-making, and continuous improvement across the revenue organizationTransformational Initiatives:Lead strategic initiatives and large-scale transformation projects to enhance sales effectiveness, accelerate pipeline velocity, and support Ensono's growth objectivesIdentify organizational design constraints and recommend structural improvements to enable scaleDrive adoption of best practices and standardization across the global revenue organizationStay ahead of industry trends and evolving competitive dynamics; evolve revenue operations capabilities to support innovation and market competitivenessWe want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's significant that you meet all Required Qualifications.



If you do not meet all of the Preferred Qualifications, we still encourage you to apply. What You Will Need:Required Qualifications:Bachelor's degree in business, finance, economics, or a related field12–15+ years of progressive experience in Revenue Operations, Sales Operations, or commercial operations in a technology, SaaS, or managed services environmentDirect experience operating inside a business that scaled through a significant revenue inflection (ideally toward or past $1B–$2B in ARR/revenue)Proven track record of building and leading high-performing revenue operations teams, including recruiting, developing, and scaling talent in distributed environmentsHands-on experience designing and implementing revenue operations processes and infrastructure at scale, including territory design, quota modeling, forecasting methodologies, and compensation structuresDeep expertise with Salesforce, advanced Excel, revenue analytics platforms, and business intelligence tools (Power BI, Tableau, Looker, or equivalent)Demonstrated ability to operate with ambiguity, define strategy in unstructured environments, and drive operational rigor in high-growth contextsStrong communication and executive presence; proven ability to influence C-level executives and cross-functional stakeholdersAgile, adaptable, and customer-centric mindset with the ability to thrive in a fast-paced, dynamic, global environmentPreferred Qualifications:15+ years of Revenue Operations or Sales Operations experienceDirect experience building or managing offshore/India operations capability from the ground up, including talent recruitment, team structure, and operational governanceTrack record in PE-backed or high-growth SaaS environments with board-level reporting and governance cadenceExperience with revenue intelligence platforms, sales analytics automation, and advanced forecasting methodologiesMaster's degree, MBA, or advanced business certificationKnowledge of the managed services, cloud, and hybrid IT industry landscapeExperience with CPQ systems, deal desk operations, and revenue recognition processesBonus QualificationsExperience leading revenue operations transformations or large-scale organizational restructuringFamiliarity with global distributed team operations and cross-timezone collaboration modelsBackground in financial operations, FP&A;, or business operations that required deep revenue system expertise

📌 Senior Director, Revenue Operations (India)
🏢 Ensono
📍 India