About InspireXT We are on a mission to become the world's most trusted supply chain consulting partner, and to create a company where our clients, our people and our partners flourish. We have lofty ambitions in an exciting market, where sustainability, efficiency, AI & technology enablement are driving bold collaborations in pursuit of customer excellence and profitable growth. The foundation is laid, momentum is building, and we now are looking for talented team players who share our values and want to make a meaningful difference and be part of shaping the next chapter. We were born in the UK 6 years ago, and we now have colleagues in 4 markets who are delivering Customer Centric Supply Chain solutions to our clients, bringing together the latest offerings from Oracle & Salesforce, as well as innovative AI & technology solutions that deliver rapid time to value. WHY InspireXT? Because transformation, at its best, is human. You’ll work with people who care deeply about what they do, who believe in trust before transactions, and who want to leave every client stronger than they found them. We are on a strong path of growth, and you’ll get to be part of that journey — helping shape the systems, culture, and capabilities that will scale with us. If that sounds like you – we’d love to hear from you. Apply to be part of our growth story. Note: We are an equal opportunities employer, committed to fostering diversity & growth for all. We welcome applications from traditional and unusual backgrounds, and also are happy to discuss any specific accommodations required in the recruitment process to help you shine. Are you ready to inspire? #MakingWinners #InspireXT #SupplyChainExperts Role Overview We are looking for an experienced and strategic Salesforce Practice Associate Director to drive practice growth, solutioning, pre-sales, delivery excellence, and capability development. The role requires a strong combination of Salesforce functional expertise, enterprise solution, consulting experience, and practice management capabilities. The candidate will be responsible for translating business requirements into scalable Salesforce solutions, leading complex solutioning and proposal initiatives, growing customer accounts, developing industry-specific offerings, and managing a high-performing Salesforce team. The role will also contribute to revenue growth, profitability, strategic partnerships, and the continuous evolution of the Salesforce practice.

Key Responsibilities
1. Salesforce Solutioning & Architecture
• Lead solution architecture and technical/functional solutioning for complex Salesforce transformation programs across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud, Agentforce, and industry solutions.
• Drive discovery workshops, requirement assessments, solution design, effort estimation, architecture reviews, and proposal development.
• Define scalable architectures covering Salesforce platform capabilities, integration, data management, security, automation, analytics, and AI-enabled business processes.
• Develop solution approaches, implementation roadmaps, delivery models, effort estimates, assumptions, risks,



and commercial inputs for RFPs, RFIs, and client proposals.
• Ensure proposed solutions align with customer business objectives, platform best practices, implementation feasibility, and long-term scalability. 2. Practice Management & Business Growth
• Contribute to the Salesforce practice strategy, annual business planning, revenue targets, profitability, and growth initiatives.
• Identify new business opportunities, develop strategic accounts, expand existing engagements, and support customer relationship management.
• Build and enhance Salesforce service offerings, industry solutions, reusable accelerators, frameworks, demos, and go-to-market assets.
• Collaborate with sales, marketing, alliance, and delivery teams to drive pipeline development, deal conversion, and market positioning.
• Monitor key practice metrics, including revenue, pipeline, utilization, gross margin, delivery performance, resource capacity, and customer satisfaction. 3. Pre-Sales & Deal Management
• Lead or support client presentations, solution demonstrations, discovery workshops, RFP/RFI responses, and executive-level solution discussions.
• Own solutioning deliverables, including architecture diagrams, estimates, scope definitions, implementation plans, resource models, assumptions, dependencies, and commercials.
• Work with sales and delivery leadership to assess deal feasibility, delivery risks, contractual commitments, and implementation complexity.
• Support contract negotiations, statements of work, change requests, and transition from sales to delivery.
• Establish repeatable solutioning and estimation frameworks to improve proposal quality, speed, and consistency. 4. Delivery Governance & Customer Success
• Provide oversight for strategic Salesforce programs, ensuring delivery quality, schedule adherence, scope control, risk management, and customer satisfaction.
• Establish governance mechanisms, delivery standards, quality reviews, escalation processes, and project health assessments.
• Support project managers and solution architects in resolving complex technical, functional, integration, and delivery challenges.
• Drive continuous improvement through lessons learned, delivery reviews, reusable assets, and standard implementation methodologies.
• Support executive stakeholder engagement, issue resolution, and recovery planning for at-risk engagements. 5. Team Leadership & Capability Development
• Lead, mentor, and develop Salesforce architects, consultants, business analysts, developers, and delivery leads.
• Define capability development plans, certification targets, career progression, and succession planning for the practice.
• Build a strong talent pipeline through recruitment, resource planning, skills assessment,



and workforce development. Requirements
• 15–18 years of experience in IT consulting, enterprise applications, CRM transformation, and Salesforce implementation, with significant experience in solutioning and practice management.
• Strong hands-on understanding of Salesforce architecture, platform capabilities, integration patterns, data models, security, automation, and enterprise application landscapes.
• Proven experience leading solutioning and pre-sales activities for large and complex Salesforce engagements.
• Experience in practice operations, revenue growth, pipeline management, utilization, profitability, resource planning, and capability development.
• Robust experience in client engagement, executive stakeholder management, proposal development, effort estimation, and commercial discussions.
• Experience managing or providing governance oversight for multiple Salesforce implementation and transformation programs.
• Ability to build reusable assets, industry solutions, accelerators, and differentiated service offerings.
• Strong leadership, communication, presentation, negotiation, analytical, and problem-solving skills.
• Experience working in a consulting, system integration, or technology services organization. Preferred Technical Expertise
• Salesforce Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and Salesforce Platform.
• Salesforce Data Cloud, Agentforce, and automation capabilities.
• Salesforce integration with ERP, middleware, and enterprise data platforms using MuleSoft, Boomi, APIs, and event-driven architecture.
• Salesforce security, governance, data migration, DevOps, release management, and enterprise architecture.
• Industry-specific Salesforce solutions and multi-cloud transformation programs. Key Performance Indicators (KPIs)
• Salesforce practice revenue growth and profitability.
• Qualified pipeline growth, proposal conversion, and deal win rate.
• Quality and timeliness of solutioning, estimates, and proposals.
• Delivery performance, customer satisfaction, and successful resolution of escalations.
• Resource utilization, workforce productivity, and talent retention.
• Salesforce certifications, capability development, and reusable solution assets.
• Growth of strategic accounts, new offerings, and industry-specific solutions. Leadership Attributes Strategic thinker with strong commercial and consulting acumen. Customer-focused leader capable of engaging with senior business and technology stakeholders. Solid balance of technical depth, business understanding, and operational discipline. Ability to influence across sales, delivery, alliances, and practice teams. Entrepreneurial mindset with a focus on growth, innovation, quality, and measurable business outcomes. Benefits
• As part of a growing, ambitious, and progressive organization you will receive a competitive compensation package including retirement benefits, health and life insurance.
• In addition to your fixed salary, you will also receive variable compensation linked to the achievement of your goals.

📌 Salesforce Practice (India)
🏢 InspireXT Consulting
📍 India