Telemarketing Executive promotes products, generates leads, and builds customer relationships primarily through outbound and inbound phone calls.

Key Responsibilities
• Call Handling: Place outbound cold or warm calls and manage incoming customer inquiries.
• Lead Generation: Identify prospective clients, qualify leads, and set appointments or showroom visits for the sales team.
• Product Promotion: Explain features, benefits, and pricing of services or goods clearly.
• Objection Handling: Address customer questions, resolve basic complaints, and handle rejection with resilience.
• Data Management: Log call outcomes, update customer details, and maintain records using CRM Software and MS Office.
• Target Achievement: Meet daily or monthly quotas for call volume, leads generated,



or conversions. Essential Requirements
•

Education:
High school diploma, undergraduate, or bachelor's degree.
• Communication: Robust verbal skills, active listening, and fluency in relevant languages (such as English, Hindi, or local regional languages).
•

Experience:
0 to 2 years of prior experience in telecalling, telesales, or customer service.
• Soft

Skills:
Persuasiveness, patience, resilience, time-management, and stress handling

Skills:
english,crm,customer service,hindi,lead generation,telemarketing,communication

📌 Telemarketing executive_ WFH (India)
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