Job Title: Manager – Insurance & Claims

Experience:
7+ years

Location:
Andheri East, Mumbai Industry: Maritime Reporting To: Director Job Summary: We are looking for a Manager – Insurance & Claims with a minimum of Ten years of experience in handling marine insurance policies, claims management, and liaising with underwriters. The ideal candidate will have a solid background in cargo insurance, hull & machinery policies, and P&I; (Protection & Indemnity) claims, along with a deep understanding of marine risk assessment and claims resolution. This role involves managing insurance policies, processing claims efficiently, ensuring compliance, and maintaining strong relationships with insurers, brokers, and P&I; clubs to optimize coverage and reduce financial exposure.

Key Responsibilities
1. Insurance Policy Administration:
• Manage and oversee marine insurance policies, including cargo, hull & machinery, and P&I; coverage.
• Ensure all vessels and cargo shipments have adequate insurance coverage aligned with business requirements.
• Negotiate competitive premiums and policy terms with brokers, underwriters, and P&I; clubs.
• Conduct periodic reviews of insurance policies to ensure they align with evolving risks. 2. Claims Handling & Settlement:
• Manage cargo claims, hull damage claims, third-party liability, and general average incidents.
• Liaise with underwriters, surveyors, loss adjusters, and legal teams to ensure efficient claims processing.
• Evaluate claim documentation, negotiate settlements, and ensure timely payouts to minimize financial impact.




• Track and analyze claim trends and implement preventive measures to mitigate future risks. 3. Risk Management & Loss Prevention:
• Assess marine risks associated with cargo operations, vessel management, and logistics.
• Develop and implement risk mitigation strategies in collaboration with the operations team.
• Work with shipowners, charterers, and cargo handlers to improve claims history and reduce insurance costs. 4. Compliance & Documentation:
• Ensure adherence to marine insurance regulations, international conventions, and company policies.
• Maintain accurate records of insurance policies, claims history, and risk assessments.
• Prepare detailed reports on insurance coverage, claim settlements, and risk exposure for senior management. 5. Stakeholder Management & Coordination:
• Act as the key liaison between the company, insurers, brokers, and P&I; clubs.
• Build and maintain strong relationships with insurance underwriters for better policy terms and claims support.
• Provide internal training to relevant departments on marine insurance best practices and risk management. Key

Requirements:
Education &

Qualifications:
• Bachelor's degree in Insurance, Maritime Studies, Law, Business Administration, or a related field.




• Professional certifications such as ACII (Associate of Chartered Insurance Institute), FIII (Fellow of the Insurance Institute of India), or equivalent will be advantageous. Experience & Industry Knowledge:
• Minimum 7 years of experience in marine insurance, focusing on claims handling, underwriting, and risk management.
• Strong understanding of marine risks, cargo insurance, hull & machinery policies, and P&I; coverage.
• Familiarity with global marine insurance markets, including Lloyd’s, International Group of P&I; Clubs, and Institute Cargo Clauses.
• Proven experience in managing marine claims adjusters, underwriters, brokers, and legal teams. Skills & Competencies:
• Claims Management: Expertise in cargo, hull, and liability claims processing.
• Negotiation

Skills:
Strong ability to negotiate premiums, policy terms, and claims settlements.
• Analytical Thinking: Ability to assess and mitigate marine risks effectively.
• Communication

Skills:
Excellent ability to interact with internal teams, insurers, and legal experts.
• Attention to Detail: Strong documentation and compliance focus.
• Technology Proficiency: Familiarity with insurance claims management systems and MS Office (Excel, Word, PowerPoint). Why Join Us?
• Be part of a leading maritime and shipping company with a global presence.
• Gain exposure to international marine insurance markets and work with top insurers.
• Career progression opportunities in marine risk management and insurance.
• Work in a dynamic, professional, and fast-paced environment.

📌 Manager – Insurance (Mumbai)
🏢 Safesea Group
📍 Mumbai