? Open Positions:
• Customer Support Specialist – E-commerce
• International Customer Support Executive ?

Location:
Bangalore (Work from Office) ?

Experience:
1+ years in customer support; e-commerce or international voice process experience is preferred. ?

Salary:
₹3 LPA – ₹4 LPA, depending on the role. ?

Key Responsibilities
? Customer Support Specialist – E-commerce
• Handle customer queries via phone, email, chat, and social media.
• Resolve issues related to orders, shipping, returns, refunds, and product information.
• Manage order tracking, cancellations, exchanges, and refunds.
• Coordinate with internal teams to ensure customer satisfaction and timely issue resolution. ? International Customer Support Executive
• Handle inbound and outbound calls, emails, and chats for international customers.
• Manage the complete order lifecycle, including confirmation, dispatch, tracking, returns, and refunds.
• Follow up with customers regarding orders, deliveries, and pending issues.
• Coordinate with internal teams and maintain accurate order trackers and daily MIS reports.

📌 Customer Support Specialist (Bengaluru)
🏢 Koskii
📍 Bengaluru