Experience:
1–3 Years | Healthcare/Clinic experience preferred
Key Responsibilities
• Manage daily floor operations and ensure smooth patient movement.
• Coordinate with doctors, nurses, OT, reception, and other departments.
• Greet and guide patients throughout their clinic journey.
• Manage appointments, waiting time, and patient flow.
• Ensure patients are informed about procedures, consultations, and next steps.
• Coordinate pre
- and post-procedure requirements.
• Maintain patient records, forms, and necessary documentation.
• Address basic patient queries and escalate complaints when required.
• Ensure clinic hygiene, discipline, and SOP compliance.
• Monitor patient experience and coordinate with the team for timely service delivery.
• Support the Clinic Manager in daily operational activities. Requirements
• Good communication and interpersonal skills.
• Patient-friendly and professional approach.
• Robust coordination and multitasking abilities.
• Basic computer/CRM knowledge.
• Ability to work in a fast-paced clinical environment.
• Healthcare/clinic/hospital experience will be an advantage.