30 Oct
|
Cosmo Looks
|
Bengaluru
30 Oct
Cosmo Looks
Bengaluru
Hiring: Centre Manager – Cosmo Looks Advanced Skin & Hair Clinic
Location:
Indiranagar, Bengaluru Industry: Aesthetics | Dermatology | Skin & Hair Care | Wellness About Cosmo Looks Cosmo Looks is an advanced skin and hair clinic offering a comprehensive range of aesthetic, skin, hair restoration and wellness services. We are looking for a dynamic, commercially driven Centre Manager to lead our Indiranagar centre, drive business growth and deliver an exceptional patient experience.
Key Responsibilities
• Business & Revenue Growth: Achieve monthly revenue targets, improve profitability and drive sales across skin, hair, laser and aesthetic services.
• Centre Operations: Manage day-to-day clinic operations, ensure SOP compliance and maintain high standards of hygiene and service delivery.
• Patient Acquisition & Conversion: Drive patient footfall, improve consultation-to-treatment conversion and ensure effective follow-up of leads and enquiries.
• Team Leadership: Lead and motivate doctors, counsellors, front desk, telecalling and operations teams to achieve individual and centre-level targets.
• Patient
Experience:
Ensure excellent patient service, manage feedback and complaints, and build long-term patient relationships.
• Sales & Database Management: Drive repeat business, referrals, package renewals and reactivation of existing patients.
• Performance Monitoring: Track daily revenue, collections, footfall, conversions, team productivity and other key performance indicators.
• Marketing Coordination: Work with the marketing and telecalling teams to improve lead quality, appointment bookings and campaign performance.
• Inventory & Administration: Monitor stock, consumables,
billing, cash reconciliation and operational expenses.
• Compliance & Reporting: Maintain accurate records, ensure adherence to applicable clinical and regulatory requirements, and submit timely performance reports to management. Candidate Profile
• Graduate in Business Administration, Management, Healthcare Administration or a related field; an MBA is preferred.
• 4–8 years of experience in centre management, clinic operations, sales or business development, preferably in dermatology, aesthetics, cosmetology, healthcare or wellness.
• Proven track record of achieving revenue targets and managing a customer-facing team.
• Strong leadership, sales, negotiation and people-management skills.
• Excellent communication, interpersonal and problem-solving abilities.
• Strong understanding of sales conversion, patient retention, CRM and operational reporting.
• A proactive, hands-on leader with a strong sense of ownership and commercial acumen. Key Performance Indicators
• Monthly revenue and collection targets.
• Patient footfall and consultation conversion.
• Repeat business, referrals and database reactivation.
• Team productivity and target achievement.
• Patient satisfaction and service quality.
• Operational efficiency and SOP compliance.
What We Offer
• Prospect to lead a premium skin and hair clinic.
• Performance-linked incentives.
• A growth-oriented environment with opportunities for professional development. Interested candidates: Please share your updated CV along with current CTC, expected CTC and notice period. Apply now to be part of the Cosmo Looks team and help us deliver excellence in skin and hair care.
📌 Center Manager (Bengaluru)
🏢 Cosmo Looks
📍 Bengaluru