Job Title: Web Operations Associate

Experience:
2–3 Years Job Summary We are looking for a detail-oriented Web Operations Associate with 2–3 years of experience in website management, web operations, content updates, and performance monitoring. The candidate will support website maintenance, coordinate with cross-functional teams, monitor website performance, and ensure that websites meet quality, brand, and compliance standards.

Key Responsibilities
• Website Management: Maintain and update website content, pages, links, images, and other digital assets using content management systems (CMS).
• Web Operations: Support daily website operations, access management, platform configuration, and routine maintenance activities.
• Project Coordination: Coordinate with content, design, development, SEO, and marketing teams to ensure timely completion of website updates and projects.
• Website Performance Monitoring: Track website traffic, user engagement, and performance metrics using tools such as Google Analytics 4 and Google Search Console.
• SEO Support: Assist with on-page SEO activities, metadata updates, broken link checks, and website optimization.
• Quality Assurance: Perform functional testing, verify website updates, identify technical issues, and coordinate with development teams to resolve them.
• Reporting & Documentation: Prepare website performance reports, maintain project documentation, and track ongoing tasks and deliverables.
• Compliance & Brand Guidelines:



Ensure website content follows brand guidelines, accessibility standards, and applicable legal and compliance requirements.
• Issue Management: Identify website errors, monitor reported issues, coordinate resolutions, and escalate critical problems when necessary.
• Process Improvement: Identify opportunities to improve website workflows, operational efficiency, content quality, and overall user experience. Required Skills & Qualifications
• Bachelor's degree in Marketing, Information Technology, Computer Science, Communications, or a related field.
• 2–3 years of experience in web operations, website management, digital marketing, or a related role.
• Hands-on experience with content management systems (CMS) such as WordPress, Adobe Experience Manager, or similar platforms.
• Basic understanding of SEO, website analytics, HTML, and website performance optimization.
• Familiarity with Google Analytics 4 and Google Search Console.
• Proficiency in MS Excel, Word, and PowerPoint.
• Solid communication, organizational, and problem-solving skills.
• Ability to manage multiple tasks and collaborate effectively with cross-functional teams. Preferred Qualifications
• Experience with project management tools such as Jira, Asana, or Microsoft Project.
• Understanding of Agile workflows, website testing, and web accessibility.
• Ability to analyze website performance data and recommend improvements.

📌 Web Operations Associate (Hyderabad)
🏢 Smart IMS.
📍 Hyderabad