Role Overview We are seeking an experienced HR Operations skilled to join our People & Culture (P&C;) Operations team as a Team Lead / Assistant Manager. The ideal candidate will have hands-on experience in payroll management, employee benefits administration, statutory compliance, HR documentation, and employee lifecycle management. The role requires strong knowledge of Indian labour laws, practical experience with Workday, and excellent communication and problem-solving skills to ensure efficient and compliant HR operations.

Key Responsibilities
• Payroll Management: Coordinate payroll processing, validate employee payroll inputs, resolve payroll discrepancies, and ensure timely and accurate salary disbursement.
• Insurance Management: Administer employee insurance benefits, coordinate with insurance providers, manage enrolments and updates, and address employee queries related to coverage and claims.
• Background Verification (BGV): Coordinate and monitor background verification checks, track pending cases, and ensure timely completion in line with organizational policies.
• Provident Fund (PF) Management: Manage PF-related activities, employee details and updates, documentation, and employee queries in accordance with applicable statutory requirements.
• Employee Data Management: Maintain and update employee information in Workday and the HR master file, ensuring data accuracy, confidentiality, and integrity.
• Employee Records and Documentation: Maintain employee personnel files, employment records, and HR documentation in accordance with company policies and statutory requirements.
• Exit Management: Coordinate employee exit formalities, clearance processes, full and final (F&F;) settlement activities, and exit-related documentation.
• Statutory Compliance: Ensure adherence to applicable Indian labour laws, statutory regulations, and internal HR policies.



Maintain relevant records and support compliance audits and reporting.
• Employee Query Management: Address and resolve employee queries related to payroll, PF, insurance, HR policies, and other HR operational matters.
• HR Helpdesk Operations: Manage HR helpdesk tickets and service requests, ensuring timely resolution, appropriate escalation, and adherence to defined service-level agreements (SLAs).
• General HR Administration: Support day-to-day HR operations, employee lifecycle processes, data maintenance, and continuous improvement of HR service delivery.
• Stakeholder Coordination: Collaborate with internal teams, payroll partners, insurance providers, and other stakeholders to ensure smooth and efficient HR operations. Required Skills and Qualifications
• Proven experience in HR Operations, preferably at a Team Lead or Assistant Manager level.
• Strong knowledge of Indian labour laws, statutory compliance, and applicable HR regulations.
• Hands-on experience with Workday HCM and employee data management.
• Practical experience in payroll administration, PF management, insurance administration, BGV, and full and final settlements.
• Proficiency in Microsoft Excel and MS Office, including data analysis, reporting, and documentation.
• Excellent written and verbal communication skills, with the ability to handle employee queries professionally.
• Strong analytical, organizational, and problem-solving skills.
• Ability to manage multiple priorities, maintain confidentiality, and meet defined timelines and service-level agreements.
• A customer-focused approach with strong attention to detail and a commitment to process accuracy and compliance. Preferred Candidate Profile
• Candidates with prior experience in BPO or shared services environments will be preferred.
• Flexibility to work in night shifts and rotational/flexible shifts as per business requirements. Interested candidates are requested to share their updated resumes at Shirish.
[email protected].

📌 Assistant Manager People (Hyderabad)
🏢 VXI Global Solutions
📍 Hyderabad