Flowserve Sanmar Private Limited
- (FSPL)
- Manufacturing of Mechanical Seals
- Looking for candidates from either in Mechanical Seals or Pumps Job

Location:
Chennai
- Karapakkam Key Purpose of the Job : To coordinate with all the branches and meet the customer service requirements.

Key Responsibilities
1. Coordinate with customers for the installation at their site and regular training. 2. Major trouble shooting at site. 3. Conducting customer service survey Indicative Tasks Competencies (all competencies required to carry out this key responsibility and indicative tasks) 1. Coordinate with customers for the installation at their site and regular training.



Understand the customer requirements Knowledge of customers and regular issues Obtain feedback from the customer Maintain Participant list 2. Major trouble shooting at site. Register complaints immediately and allocation of Complaint number Sound product knowledge Communication skill On time Updating customer complaint register MOM signed off by customer Updating of complaint status in complaint register and feedback to customer on status based on MOM 3. Conducting customer service survey Identify customer and carry out plant survey as per plan Knowledge on competitor products Analytical skill Organizing Service Blitz to compile and update on product installations

📌 Customer Service Engineer (Chennai)
🏢 Flowserve Sanmar
📍 Chennai