International Tour Operations Executive – Back Office Company: Surbhi Holidays Pvt. Ltd.

Location:
Kolkata, West Bengal, India Employment Type: Full-time | On-site Experience Required: 2–5 Years Industry: Travel & Tourism

About the Company
Established in 2011, Surbhi Holidays Pvt. Ltd. is a travel management company specializing in international and domestic holidays, customized travel experiences, corporate travel, and group tours. We are seeking a skilled and detail-oriented International Tour Operations Executive to join our team in Kolkata. The ideal candidate should have hands-on experience in international outbound travel operations, itinerary planning, package costing, reservations, and supplier coordination.

Key Responsibilities
* Plan, design, and customize international tour packages for FIT, families, honeymooners, and groups.
* Prepare detailed day-wise itineraries, competitive quotations, and accurate package costings.
* Coordinate with international Destination Management Companies (DMCs), hotels, and B2B travel suppliers.
* Manage international hotel reservations, sightseeing, airport transfers, and ground arrangements.
* Negotiate supplier rates and maintain profitable package pricing.
* Handle booking confirmations, amendments, cancellations, refunds, and travel vouchers.
* Coordinate visa documentation, travel insurance, and other travel requirements.
* Maintain accurate booking records, costing sheets, and supplier payment details.
* Work closely with the sales team to convert travel requirements into well-planned, executable itineraries.




* Ensure smooth execution of international tours, including handling last-minute changes and operational issues. Qualifications & Skills
* Minimum 2 years of relevant experience in international outbound tour operations.
* Solid destination knowledge of Southeast Asia, Dubai, Europe, and other popular international destinations.
* Experience working with international DMCs, B2B portals, and travel suppliers.
* Proven ability to prepare international itineraries, quotations, and package costings independently.
* Good understanding of FIT and group travel operations.
* Proficiency in MS Excel, MS Office, and travel reservation systems.
* Excellent communication, negotiation, and organizational skills.
* Strong attention to detail and ability to manage multiple bookings simultaneously.
* Ability to work independently and meet deadlines. Preferred Qualifications
* Previous experience with an outbound tour operator, travel agency, or destination management company.
* Familiarity with international visa requirements and travel documentation.
* Experience handling customized luxury holidays or international group tours will be an added advantage. Role Overview This is a back-office operations position, primarily focused on itinerary planning, quotations, reservations, supplier management, and end-to-end international tour execution. It is not a field sales role.

How to Apply
Interested candidates can apply directly through LinkedIn. Please mention your relevant international tour operations experience, destinations handled, current CTC, expected CTC, and notice period.

📌 International Tour Operations Executive (Kolkata)
🏢 Surbhi Holidays
📍 Kolkata