Company Description NPJ Jewellers (NPJ Legacy) is a premium wedding jewellery brand based in Katargam, Surat, known for crafting timeless gold, antique, and Polki wedding collections since 1995. For over 30 years, NPJ has been a trusted part of wedding celebrations across India and overseas, creating pieces that reflect elegance, tradition, and emotional connections between families. The brand focuses exclusively on wedding jewellery, blending heritage and personal style with meticulous craftsmanship. Applicants joining NPJ will be part of a legacy jeweller committed to making each wedding set special and memorable for clients on their big day. Role Description The Online Sales Head is a full-time, on-site role based in Surat, responsible for leading and growing NPJ’s online sales channels for wedding jewellery. This role oversees daily online sales operations, including managing enquiries from digital platforms, converting leads, and ensuring a seamless customer journey from initial contact to purchase. The Online Sales Head will develop and implement online sales strategies, monitor performance metrics, and optimize campaigns in coordination with marketing and operations teams. They will manage and mentor the online sales team, set clear targets, and ensure high service standards aligned with NPJ’s premium brand positioning.
The role also includes account management for key online customers, collaboration on promotions and product launches, and providing insights to leadership on trends and opportunities in the digital wedding jewellery market. Qualifications
• Solid Sales and Sales Management skills to drive revenue growth across online channels and achieve defined targets.
• Proven Team Management and Account Management abilities to lead online sales staff and maintain long-term customer relationships.
• Solid Analytical Skills to interpret sales data, customer behaviour, and campaign performance for informed decision-making.
• Experience in e-commerce or online retail, preferably in jewellery, or luxury products.
• Excellent communication, negotiation, and customer service skills with a consultative sales approach.
• Comfort with digital tools, CRM systems, and online marketplaces or social commerce platforms.
• Bachelor’s degree in Business, Marketing, Commerce, or a related field; an MBA or equivalent is an advantage.
• Ability to work on-site in Surat, with a hands-on, goal-oriented mindset and respect for cultural and family-centric wedding traditions. Interested candidates may share resume on
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📌 Online Sales Head (Surat)
🏢 NPJ JEWELLERS
📍 Surat