AUCUR | HSR Layout, Bengaluru | Hybrid | Full-time CTC: ₹4 LPA About AUCUR AUCUR automates rent collection for PG, hostel and co-living operators across India. We collect, track, reconcile, and settle rent straight into the owner’s bank account, with no chasing tenants, no manual follow-ups, and no missed payments. Alongside this, our B2B SaaS platform gives operators a full toolkit to manage properties, tenants and operations from one dashboard and mobile app. The Role After our sales team closes a property owner, you take over. You verify them, connect them to automated rent collection, and get them live on the AUCUR platform. After go-live, you remain their main point of contact for support. What You’ll Do Onboarding & Setup
• Take handover of newly closed clients from the sales team and schedule onboarding within 48 hours
• Set up the operator portal: properties, rooms/beds, tenants, rent cycles, staff access
• Run live walkthroughs (in-person or video) of the dashboard and business app for owners and their staff
• Track every account until go-live and flag delays early KYC & Due Diligence
• Collect and verify owner and business KYC documents (PAN, Aadhaar, GST, bank details, property proofs)
• Run due diligence checks and maintain clean, audit-ready records
• Escalate mismatches or red flags to management Rent Collection & Payment Gateway Onboarding
• Onboard owners to our partner payment gateways, including document submission,



account activation and settlement setup
• Configure automated rent collection for each property and confirm that test transactions and settlements work end-to-end
• Coordinate with gateway partner teams until every account is fully live Client Support
• Act as the go-to contact for onboarded owners on calls, WhatsApp and email
• Resolve product, payment and settlement queries quickly, and log issues for the tech team
• Collect feedback and feature requests from operators and share them with the product team
• Check in regularly to drive adoption and retention What We’re Looking For
• 1–3 years in client onboarding, customer support, client servicing or account management (SaaS or fintech preferred)
• Hands-on experience with KYC documentation or payment gateway onboarding is a robust plus
• Clear communicator in English and Hindi; Kannada/Telugu/Tamil is a bonus
• Comfortable explaining software and payments to non-technical business owners
• Organised, follows through, and can handle multiple accounts at once
• Willing to visit properties in Bengaluru when needed What You Get
• ₹4 LPA CTC
• Hybrid work: office/field visits plus work from home
• Direct exposure to the founder and every side of a growing fintech-SaaS business
• Room to grow into a Client Success or Operations lead role as we scale

📌 Client Onboarding (Bengaluru)
🏢 AUCUR
📍 Bengaluru