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JOB DESCRIPTION
Job Title: Sales Support Executive Department: Sales & Marketing Reports To: Sales Manager

Location:
CRAB GRIP LIMITED, Rajkot

Job Type
Full time, Onsite Company Description: Founded in 1989, Crab Grip Limited (previously known as Bold Industries) is a leading manufacturer of a wide range of high-quality fastening solutions. Our product offerings include MS & SS self-tapping screws, wood screws, drywall screws, machine screws, self-drilling screws, carriage bolts, and hammer drive rivets. With a longstanding focus on precision and innovation, we are committed to delivering reliable solutions tailored to meet industrial and commercial needs. Operating with integrity and excellence, we take pride in being a trusted name in the manufacturing industry. Job Summary: We are looking for a motivated Sales Support Executive to manage online inquiries, generate leads, and support digital sales activities. The candidate will communicate with customers through online platforms, understand their requirements, and coordinate with the internal team to close the deals. Qualification:
· 12th / BBA or Any other related Field.
· Freshers may apply.

Key Responsibilities




• Assist the sales team in daily operations and coordination activities.
• Prepare and share quotations, proforma invoices, and sales-related documents.
• Maintain and update customer data, order details, and follow-ups in CRM or records.
• Coordinate with clients for order confirmations, requirements, and basic queries.
• Support the sales team in lead management and follow-up activities.
• Coordinate with production, dispatch, and logistics teams for timely order processing and delivery.
• Track order status and ensure proper communication between internal departments and customers.
• Handle customer inquiries, complaints, and provide prompt resolutions or escalate when required.
• Prepare regular reports on sales activities, order status, and pending follow-ups.
• Ensure proper documentation and filing of all sales-related records.

Benefits:
• Transportation
• Lunch
• High tea as per company policy Share CVs with supporting documents at: ? [email protected] ? +91 95865 13000

📌 Sales Support Executive (Rajkot)
🏢 Crab Grip Limited (Formerly known as Bold Industries)
📍 Rajkot