Job Summary We are looking for a proactive and analytical Platform Manager to manage Resonate's e-commerce and quick-commerce operations across multiple online platforms. The candidate will be responsible for monitoring sales performance, managing inventory and purchase orders, analysing pricing and profitability, optimising advertising campaigns, maintaining product listings, and identifying opportunities to drive business growth. The role requires strong analytical skills, platform coordination, inventory planning, and the ability to translate sales data into actionable business strategies. 2. Roles & Responsibilities A. Platform Sales & Performance Management
• Track daily sales across e-commerce and quick-commerce platforms to monitor performance and identify sales trends.
• Analyse sales growth and decline across SKUs, platforms, and cities.
• Identify top-performing and underperforming products and recommend corrective actions.
• Develop strategies to improve sales and overall platform performance.
• Support e-commerce operations and resolve platform-related issues. B. Inventory & Stock Planning
• Monitor daily inventory levels across quick-commerce platforms and other sales channels.
• Check product availability across major pincodes twice a week and identify stock availability gaps.
• Plan stock requirements based on sales trends, demand forecasts, and current inventory levels.
• Prepare weekly SKU-wise and city-wise replenishment recommendations.
• Analyse city-wise inventory availability and coordinate stock planning to prevent stockouts. C. Purchase Order (PO) Management
• Track quick-commerce purchase orders, dispatches, deliveries, and inwarding.
• Coordinate with platform teams and internal stakeholders to resolve PO and inventory discrepancies.
• Follow up on pending deliveries, inwarding issues, and stock mismatches.
• Maintain accurate PO records and ensure timely resolution of operational issues. D. Pricing & Competitor Analysis




• Monitor Resonate's product pricing and competitor prices across quick-commerce platforms.
• Analyse selling prices and promotional offers to maintain competitive positioning.
• Track pricing changes and identify opportunities to improve sales performance. E. Advertising & Campaign Management
• Manage and optimise Meta Ads campaigns to improve brand awareness, website traffic, and conversions.
• Monitor quick-commerce advertising campaigns, budgets, and performance.
• Analyse advertising expenditure, sales contribution, and Return on Ad Spend (ROAS).
• Recommend advertising budget allocation and optimisation strategies to improve product visibility and sales.
• Plan advertising activities based on city-wise inventory availability and sales performance. F. Product Listing & Merchandising
• Manage product listings across quick-commerce platforms and the Resonate Store.
• Ensure product images, descriptions, pricing, offers, and other product information are accurate and up to date.
• Coordinate listing updates and merchandising activities to improve product visibility. G. Sales Analytics & Profitability
• Analyse per-unit realisation by tracking daily sales, selling prices, advertising expenditure, and platform commissions.
• Maintain and update sales and inventory dashboards to monitor key business metrics.
• Analyse platform, SKU-wise, and city-wise performance to identify business opportunities.
• Provide actionable insights to improve sales, inventory efficiency, and profitability. 3. Required Skills & Qualifications




• Bachelor's degree in Business Administration, Commerce, Marketing, or a related field.
• 2–4 years of experience in e-commerce, quick-commerce, marketplace operations, or online sales management.
• Hands-on experience with platforms such as Zepto, Blinkit, Swiggy Instamart, Amazon, or Flipkart.
• Strong proficiency in Microsoft Excel or Google Sheets, including pivot tables, lookup functions, and data analysis.
• Understanding of inventory management, purchase orders, stock planning, and replenishment.
• Knowledge of digital advertising, Meta Ads, campaign performance, and ROAS.
• Understanding of selling prices, platform commissions, advertising costs, and per-unit realisation.
• Solid analytical, communication, coordination, and problem-solving skills.
• Ability to manage multiple platforms and prioritise operational requirements. 4. Key Performance Indicators (KPIs) Performance will be evaluated based on:
• Sales growth across e-commerce and quick-commerce platforms.
• Inventory availability and reduction in stockout incidents.
• Accuracy of sales reporting and dashboard maintenance.
• Timeliness of PO tracking and resolution of inwarding discrepancies.
• Accuracy of SKU-wise and city-wise replenishment planning.
• Advertising campaign performance and ROAS.
• Accuracy of product listings and pricing updates.
• Improvement in product visibility and platform performance.
• Identification and implementation of sales growth opportunities. 5. Ideal Candidate Profile The ideal candidate should have a strong understanding of e-commerce and quick-commerce operations, excellent analytical skills, and the ability to manage multiple platforms independently.
• The candidate should be comfortable working with sales data, inventory reports, advertising dashboards, and platform teams, with a focus on improving sales performance, product availability, and business profitability.

📌 Platform Manager (Bengaluru)
🏢 Resonate
📍 Bengaluru