Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have

skills:
Infrastructure Service Management Good to have

skills:
Change Management, Problem Management, Incident Management Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime.



Hold performance meetings to share performance and consumption data and trends. Must have

Skills:
Service Management Governance Good to Have

Skills:
Infrastructure Service Management Job

Requirements:

Key Responsibilities
SIAM proactive demand for IM, MIM, SM Technical

Experience:
Experience in Incident/Request/Major Incident and Service Management Skilled Attributes : Good written and verbal communication skills Educational Qualification: Graduate or above

📌 Application Support Engineer (Pune)
🏢 Accenture in India
📍 Pune