Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a energetic service identifying and solving issues within multiple components of critical business systems. Must have
skills:
SAP for Oil & Gas Downstream Good to have
skills:
Energy Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, a typical day involves acting as a software detective by diligently monitoring and analyzing various components of essential business systems. The role requires identifying issues promptly and delivering effective solutions to maintain seamless operations. This position demands a proactive approach to troubleshooting and collaboration with different teams to ensure system reliability and performance in a dynamic work environment. Roles &
Responsibilities:
• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to understand system requirements and challenges.
• Document and communicate findings and resolutions clearly to stakeholders.
• Assist in the continuous improvement of support processes and tools.
• Provide guidance and support to junior team members to foster their professional growth. Professional & Technical
Skills:
• Must To Have
Skills:
Proficiency in SAP for Oil & Gas Downstream.
• Good To Have
Skills:
Experience with Energy.
• Strong problem-solving abilities with a focus on diagnosing and resolving software issues.
• Familiarity with business process workflows related to oil and gas downstream operations.
• Ability to analyze system logs and performance metrics to identify root causes.
• Effective communication skills to liaise with technical and non-technical stakeholders. Additional Information:
• The candidate should have minimum 3 years of experience in SAP for Oil & Gas Downstream.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.
📌 Application Support Engineer (Bengaluru)
🏢 Accenture in India
📍 Bengaluru
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