Project Role : Custom Software Engineering Lead Project Role Description : Own the technical direction and architecture of custom software solutions, leading teams through design and delivery. Set development standards and ensure code quality, scalability, and performance aligned to business objectives. Must have

skills:
ServiceNow IT Operations Management (ITOM), ServiceNow IT Service Management (ITSM) Good to have

skills:
NA Minimum 15 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Custom Software Engineering Lead, a typical day involves overseeing the technical direction and architectural design of bespoke software solutions. This role requires guiding teams through the entire development lifecycle, from initial design concepts to final delivery. The position focuses on establishing and maintaining development standards, ensuring that the software produced is scalable, performs efficiently, and aligns closely with the strategic goals of the organization. Collaboration with various stakeholders to drive innovation and maintain high-quality outputs is a key aspect of daily activities. Roles &

Responsibilities:
• Expected to be a SME with deep knowledge and experience.
• Should have Influencing and Advisory skills.
• Responsible for team decisions.




• Engage with multiple teams and contribute on key decisions.
• Expected to provide solutions to problems that apply across multiple teams.
• Lead the continuous improvement of software development processes to enhance team productivity and product quality.
• Mentor and support team members to foster qualified growth and ensure alignment with project goals. Professional & Technical

Skills:
• Must To Have

Skills:
Proficiency in ServiceNow IT Operations Management (ITOM), ServiceNow IT Service Management (ITSM).
• Strong expertise in designing scalable and high-performance software architectures within the ServiceNow platform.
• Experience in integrating IT operations management tools with enterprise systems to streamline workflows and improve operational efficiency.
• Ability to analyze complex technical challenges and develop innovative solutions that meet business requirements.
• Skilled in leading cross-functional teams and managing multiple priorities in a dynamic environment. Additional Information:
• The candidate should have minimum 15 years of experience in ServiceNow IT Operations Management (ITOM).
• This position is based at our Pune office.
• A 15 years full time education is required.

📌 Custom Software Engineering Lead (Pune)
🏢 Accenture in India
📍 Pune