Job Title: Customer Support Executive ( Tamil/Telugu) Office

Location:
Gurugram, Haryana (Only) Contact Person
- HR Anjali
- What's app your resume to (phone hidden) Interview Mode
- Face to Face only (No Virtual rounds) Work Mode
- On-site working Working days
- 6 days working with a roster off Preferred Languages
- Tamil/Telugu Salary
- 3.2
- 4 LPA PolicyBazaar is looking for agile and customer-focused individuals to join our Customer Service team. As a Customer Support Specialist, you will be the voice of PolicyBazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction.

Key Responsibilities
• Handle inbound and outbound calls to address customer queries and concerns.
• Provide accurate information regarding insurance policies, premium calculations, and policy status.
• Escalate unresolved queries to the appropriate internal teams and ensure timely follow-up.
• Maintain customer records by updating information in the CRM system.




• Ensure customer satisfaction through professional communication and problem-solving.
• Meet daily, weekly, and monthly targets set by the team lead. Required

Skills:
• Excellent communication skills (verbal and written) in English and Hindi.
• Ability to handle customer queries efficiently and politely.
• Basic computer knowledge and proficiency in MS Office and email.
• Patience and empathy to manage difficult or irate customers.
• Prior experience in a call or customer support role is a plus.
• Freshers and experience both can apply.
• Minimum

education:
Graduate.
• Salary package 3.2 Lpa to 4 Lpa. Interested candidates can share their resume to [email protected] or Whatsapp to (phone hidden) Regards, HR Anjali Policy Bazaar We are looking for Immediate joiners .

📌 Customer Support Executive (Gurugram)
🏢 Policybazaar.com
📍 Gurugram