- Greet the customers & Staff (Namaskar)
- Provide assistance to Assistant Manager in all administrative & operational matters, documentation & reporting
- Perform Batch Close procedures after every shift.
- Ensure Ticket Complementary & Food Complementary updates with proper UM/AM signatures.
- Maintain and update the Lost and Found Report with required sign-offs.
- Conduct weekly pest control checks and ensure documentation is signed.
- Ensure washrooms (gents & ladies) and staff rooms are clean and hygienic at all times.
- Maintain cleanliness and proper lighting in Box Office outer areas
- Conduct Spot Checks in Box Office and Candy counter for both shifts (with UM/AM signature).
- Record damage ticket details daily.
- Maintain daily checklist records with UM/AM signature.
- Perform daily yield checks and monitor shortage/excess updates.




- Ensure ticket rolls are properly stocked.
- Verify all POS areas are functional and clean.
- Ensure Till Talkers are presentable and available.
- Update and maintain MIS records.
- Ensure all ESPs have torches and are active on the floor.
- Confirm OA & GRE are briefed on current releases.
- Monitor staff locker facilities and ensure admin holds spare keys.
- Collect guest feedback daily with a target of 15 responses.
- Ensure Form-17 is updated consistently.
- Keep the Display Schedule updated and available in prescribed format.
- Maintain SOS (Show Order Sheet) as per the show-wise schedule.
- Update daily and weekly collection reports without fail.

📌 Cinema Team Leader (Mumbai)
🏢 Rajhans Group of Industries
📍 Mumbai