Lead international voice collections teams, drive B2B/B2C collection strategies, improve cash flow and reduce DSO. Monitor KPIs, resolve escalations, analyze performance, coach team members, and ensure client targets.
Required Candidate profile
Experienced team leader with 5–10 years in international voice B2B/B2C collections. Skilled in team management, collections strategy KPI delivery dispute resolution, performance coaching and reporting
📌 Team Leader-International Voice Collections (Hyderabad)
🏢 Gratitude India
📍 Hyderabad
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