Job Summary

This position is open with Bajaj Finance Ltd. One of the links of management between the field staff (executors) and management. An effective communicator with exceptional relationship-management skills and the ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Culture Anchor: Work Hard - Consistently puts in effort. Plans and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line with organizational policies. Act with Integrity.

Responsibilities Principal Accountabilities

- Achieving business numbers with the assigned line of channels (basis location and market potential).
- People Management (Off roll) Hiring, Retention Productivity.
- Sales Governance through compliance of systems and processes.
- Responsible for tracking, managing controlling PDD requirement compliance.
- Reduction in customer complaints cancellation by ensuring that no miss-selling is being done.
- Understanding of CRM Salesforce.com.
- Effectively engage with Credit, Operations Risk teams.
- To ensure TAT is maintained for case processing.

Major Challenges
- Training of self and their team below.
- Hiring right candidate.
- Smooth onboarding to help settle the employee well in BFL.
- Smooth onboarding of New Dealer/Partner with BFL.




- Retention of Off-roll staff.

Decisions
- Hiring of Off roll staff.
- Approvals by coordinating with internal stake holders e.g. Clearing cases.
- Lead allocation.
- Field activity planning and closure.

Interactions

Key working relationships a job holder needs to have inside and outside the company to accomplish the job.

Internal Clients

- Connect with various internal department i.e. product, credit, Ops, RCS compliance to process the file.
- Connect with HR department for hiring retention.

External Clients
- Engaging with customer.
- Mapping of market competition.

Dimensions Financial Dimensions
- From 45 to 70 Cases MOM (depending upon location and market potential).

Other Dimensions
- Total Team Size: 9
- Number of Direct Reports: 5 to 9
- Number of Indirect Reports: NA
- Number of Outsourced employees: 5 to 9
- Number of locations: 1 to 4
- Number of products: 1 i.e. Two wheeler Loan

Required Qualifications and Experience

- Qualifications Graduate / Post Graduate
- Positive command in excel is essential.
- Work Experience 1 to 3 years of relevant experience in managing team
- Result oriented - Go getter attitude is must
- Should have collaborative work style to engage with peers colleagues across the company.
- Excellent Team management Interpersonal Skills.
- Excellent command over communication skills.
- Highly ambitious self-motivated

📌 Deputy Manager - Two Wheeler - South & West (Kurnool)
🏢 Bajaj Finance
📍 Kurnool