1. Handle customer queries and provide professional support regarding Shaadi.com services and membership plans.
2. Assist customers with account-related issues, service requests and complaint resolution.
3. Maintain customer records, update CRM details and ensure timely follow-ups.
4. Deliver excellent customer service, maintain customer satisfaction and follow company quality standards.
Eligibility Criteria
1. Minimum 12th Pass (HSC).
2. Minimum 1 year of recent customer service experience is mandatory.
3. Good Marathi communication skills with solid customer-handling abilities.
4. 21–37 years, with willingness to work rotational shifts.