30 Oct
|
Tivane Trendz Private
|
Navi Mumbai
30 Oct
Tivane Trendz Private
Navi Mumbai
Oylar is an emerging FMCG brand focused on quality food essentials. We aim to build a strong hyperlocal presence through retail stores, apartment communities, local markets, direct deliveries and online platforms. We are looking for a proactive, sales-oriented Executive who can manage daily store operations while actively contributing to revenue growth.
Key Responsibilities
A. Store Operations
- Open and close the store according to the prescribed schedule.
- Maintain store cleanliness, product displays, shelf organisation and pricing labels.
- Ensure all products are properly stocked, arranged and displayed.
- Monitor stock levels, expiry dates, batch numbers and damaged products.
- Maintain daily stock registers and report low-stock items for replenishment.
- Follow standard operating procedures for opening, closing and store maintenance.
B. Sales & Customer Service
- Attend to walk-in customers, understand their requirements and recommend suitable products.
- Explain product features, quality, usage, pricing and available offers.
- Achieve daily, weekly and monthly sales targets.
- Encourage repeat purchases, customer referrals and subscription orders.
- Maintain customer details and purchase records with appropriate consent.
- Handle customer queries and complaints professionally.
C. Billing & Cash Management
- Generate bills and invoices using the prescribed billing system.
- Accept and reconcile cash, UPI and other authorised payments.
- Maintain accurate daily sales and payment records.
- Complete end-of-day cash reconciliation and report discrepancies immediately.
- Ensure no unauthorised discounts, credit sales or cash transactions.
D. Local Marketing & Field Sales
- Visit nearby housing societies and residential communities to promote Oylar.
- Coordinate product demonstrations, sampling activities and society stalls.
- Distribute approved promotional materials and communicate offers to prospective customers.
- Support weekend stalls, local market activations and promotional campaigns.
- Generate leads and follow up with interested customers to convert them into buyers.
- Support customer deliveries and dispatch coordination when required.
E. Inventory & Order Fulfilment
- Receive stock against delivery documents and verify quantities and product condition.
- Pick, pack and dispatch customer orders accurately.
- Maintain records of inward stock, outward stock, returns and stock adjustments.
- Coordinate with delivery personnel and ensure orders are delivered on time.
- Assist with orders received through the company website and other sales channels.
F. Reporting & Performance Tracking
- Submit daily sales, stock and cash reports.
- Maintain customer enquiries, follow-ups, repeat orders and lead-conversion records.
- Track sales against assigned targets and report reasons for shortfalls.
- Use company-provided spreadsheets, mobile applications or POS software.
- Share competitor pricing, customer feedback and local market insights.
Eligibility & Skills
- Minimum 12th pass; a graduate qualification is preferred.
- 1–3 years of experience in retail, FMCG, grocery, supermarket or store operations preferred.
- Freshers with solid communication skills and a sales-oriented attitude may apply.
- Basic knowledge of billing, cash handling, inventory and MS Excel or Google Sheets.
- Comfortable using smartphones, WhatsApp Business, UPI and digital billing systems.
- Good communication skills in Hindi and Marathi; basic English is desirable.
- Familiarity with Kharghar and nearby Navi Mumbai residential communities is preferred.
- Willingness to undertake local field visits and support promotional activities.
- Honest, punctual, organised, energetic and comfortable working with sales targets.
Key Performance Indicators (KPIs)
Performance will be measured through clearly defined daily and monthly targets, including:
- Achievement of assigned sales and revenue targets.
- Number of customer enquiries converted into purchases.
- Repeat customers and customer retention.
- Accuracy of billing, cash reconciliation and inventory records.
- Stock availability, product rotation and expiry control.
- Number of society visits, leads generated and promotional activities completed.
- Order-picking accuracy and timely dispatch.
- Compliance with store SOPs and reporting deadlines.
- Working Conditions - Full-time, on-site role based at Oylar's Kharghar store.
- Working days, shift timings and weekly off will be communicated at the time of hiring.
- Local travel within Kharghar and nearby areas may be required.
- The role involves both store-based work and outdoor sales activities.
📌 Store Sales Executive (Navi Mumbai)
🏢 Tivane Trendz Private
📍 Navi Mumbai