Job Title: Assistant Manager – OPD
Intrested Candidates Can share their Cv on (phone hidden) or
[email protected]
Key Responsibilities:
- Conduct staff training and feedback sessions to improve service quality.
- Monitor patient feedback, resolve complaints, and ensure patient satisfaction.
- Coordinate with OPD consultants and ensure their requirements are met.
- Supervise Customer Care Executives and prepare monthly duty rosters.
- Coordinate with Marketing for manpower support during events and activities.
- Manage daily OPD operations and coordinate with doctors, nursing, billing, front office, diagnostics, and other departments.
- Ensure compliance with PNDT and MTP regulations, documentation, hospital SOPs, and quality standards.
- Prepare OPD reports and MIS, identify operational issues, and implement corrective actions.
- Perform other duties assigned by management.
📌 Assitant Manager - OPD (Gurugram)
🏢 Arvind Medicare Private
📍 Gurugram