Customer Services Executive:

Ability to handle both Outbound and Inbound calls on an everyday basis

Follow communication scripts when handling different topics

Identify customer's needs, clarify information, research every issue, and provide solutions and/or alternatives

Customer focus and adaptability to different personality types

Attending meetings with the clients and understanding their queries and implementing changes as per client requirements.

Prepare and share Reports:

Daily/Weekly reports to be shared with the clients in the shared format

Data handling in Google sheets and Excel

Ability to identify and suggest improvement areas

Location

Work From Office

Experience

Minimum 6 Months - 1 Year (Freshers not allowed)

Salary

23K - 26K (as per the Experience)

Eligibility Criteria

Knowledge of spoken and written English is a MUST

Solid phone and verbal communication skills along with active listening

Graduation is a must

📌 Customer Support Executive (Noida)
🏢 Creative Lipi Webtech Private
📍 Noida