Job Title: Web Operations Associate

Experience: 2–3 Years

Job Summary

We are looking for a detail-oriented Web Operations Associate with 2–3 years of experience in website management, web operations, content updates, and performance monitoring. The candidate will support website maintenance, coordinate with cross-functional teams, monitor website performance, and ensure that websites meet quality, brand, and compliance standards.

Key Responsibilities

- Website Management: Maintain and update website content, pages, links, images, and other digital assets using content management systems (CMS).
- Web Operations: Support daily website operations, access management, platform configuration, and routine maintenance activities.
- Project Coordination: Coordinate with content, design, development, SEO, and marketing teams to ensure timely completion of website updates and projects.
- Website Performance Monitoring: Track website traffic, user engagement, and performance metrics using tools such as Google Analytics 4 and Google Search Console.
- SEO Support: Assist with on-page SEO activities, metadata updates, broken link checks, and website optimization.
- Quality Assurance: Perform functional testing, verify website updates, identify technical issues, and coordinate with development teams to resolve them.
- Reporting & Documentation: Prepare website performance reports, maintain project documentation, and track ongoing tasks and deliverables.
- Compliance & Brand Guidelines:



Ensure website content follows brand guidelines, accessibility standards, and applicable legal and compliance requirements.
- Issue Management: Identify website errors, monitor reported issues, coordinate resolutions, and escalate critical problems when necessary.
- Process Improvement: Identify opportunities to improve website workflows, operational efficiency, content quality, and overall user experience.

Required Skills & Qualifications

- Bachelor's degree in Marketing, Information Technology, Computer Science, Communications, or a related field.
- 2–3 years of experience in web operations, website management, digital marketing, or a related role.
- Hands-on experience with content management systems (CMS) such as WordPress, Adobe Experience Manager, or similar platforms.
- Basic understanding of SEO, website analytics, HTML, and website performance optimization.
- Familiarity with Google Analytics 4 and Google Search Console.
- Proficiency in MS Excel, Word, and PowerPoint.
- Robust communication, organizational, and problem-solving skills.
- Ability to manage multiple tasks and collaborate effectively with cross-functional teams.

Preferred Qualifications

- Experience with project management tools such as Jira, Asana, or Microsoft Project.
- Understanding of Agile workflows, website testing, and web accessibility.
- Ability to analyze website performance data and recommend improvements.

📌 Web Operations Associate (Hyderabad)
🏢 Smart IMS.
📍 Hyderabad