Job Title: Payment Collection Executive (Telecalling).

Location: Noida Sector 135

Experience Required: 1 to 3 Years

Job Type: Full-Time

Job Overview

We are hiring a Customer Relationship & Collection Executive who will be responsible for managing customer interactions, following up on outstanding payments, maintaining customer records, and ensuring a smooth customer experience. The role requires strong communication skills, regular customer coordination, and the ability to handle payment-related discussions professionally.

Responsibilities

- Contact customers regarding pending payments and payment schedules.
- Maintain regular communication with customers through calls, emails, and messages.
- Resolve customer concerns and coordinate with internal teams for timely closure.
- Update customer information, payment records, and follow-up status in the system.
- Prepare daily and weekly reports related to collections and customer interactions.
- Ensure timely resolution of customer requests and service issues.
- Support customer onboarding and documentation activities.
- Build positive customer relationships and improve customer satisfaction.





Candidate Profile
- 1 to 3 years of experience in collections, customer service, CRM, telesales, customer support, or similar roles.
- Valuable verbal and written communication skills in English and Hindi.
- Comfortable speaking with customers and handling payment follow-ups.
- Working knowledge of MS Excel and basic computer applications.
- Strong follow-up, coordination, and organizational skills.
- Ability to work independently and meet assigned targets.

Preferred Experience Candidates from customer service, collections, banking, insurance, telecom, BPO, financial services, or service industries will be preferred.

Salary: As per industry standards

Location: Sector 135, Noida To Apply

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Keywords: CRM Executive, Collection Executive, Customer Support Executive, Customer Relationship Executive, Payment Collection, Customer Service, Collections, Noida Jobs, CRM Jobs, Customer Care Executive.

📌 Telecalling - Payment Collection Executive (Noida)
🏢 REJUVENT GREENTECH
📍 Noida