At NETSCOUT, we are an elite force of trailblazers, innovators, and problem solvers. We protect the connected world from cyberattacks and performance and availability disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection at scale technology. We are Guardians of the Connected World. We are looking for exceptional talent to join our team.
About NETSCOUT
NETSCOUT has been helping the world’s largest organizations solve their most complex digital challenges for more than 40 years.
NETSCOUT unlocks insight at unequaled scale, from every data packet to the broadest view of global internet traffic, so the world’s essential organizations can solve problems faster, constantly transform their digital ecosystems, secure what matters – and stay unstoppable for a world that relies on them every second.
About the team:
This role provides an opportunity to build expertise across Service Provider and Enterprise environments through rotation assignments, developing a solid understanding of networks and business-critical applications from a packet-level perspective.
Responsibilities:
- Participate in rotation assignments across two primary areas:
- Service Provider Experience: Build expertise in 4G, 5G, and next-generation Service Provider networks by understanding network behavior at the packet level rather than through device configuration.
- Enterprise Vertical: Develop expertise in understanding customers' networks and business-critical applications from a packet-level perspective.
- Work 8 hours per day, 5 days per week.
- The position may require working rotational shifts.
- Collaborate effectively across teams and functions.
- Take initiative and contribute to achieving team and business objectives.
- Provide effective solutions by applying critical thinking and technical knowledge.
Basic Qualifications/Skills:
- Engineering graduate in Computer Science, Electronics & Communication, or a related discipline with relevant experience; or a Diploma holder from a recognized institute in Computer, Electronics & Communication; or a master’s degree in IT/MCA or equivalent; or a B.Sc. in IT/Computer Science.
- Sound theoretical and practical knowledge of networking.
- Knowledge of network infrastructure, including routers, switches, and firewalls.
- Basic understanding of networking fundamentals, including TCP/IP, DNS, routing, switching, VLANs, and network management protocols such as SNMP.
- Basic understanding of Linux operating systems and command-line usage.
- Familiarity with basic network troubleshooting techniques and diagnostic tools is desirable.
- Excellent written and verbal communication skills, including valuable listening and telephone-handling skills.
- Ability to work collaboratively across teams and functions.
- Dynamic, energetic, self-motivated, and a strong team player.
- Ability to take initiative and drive results.
- The position will be on contract and may be converted to a full-time role based on performance.
Preferred Qualifications/Skills:
- Cisco, Microsoft, or Linux/Unix certifications or relevant exposure.
- Experience with Network Management Tools and RDBMS.
- Familiarity with enterprise server hardware, including Dell and Supermicro.
- Familiarity with remote management tools such as IPMI or iDRAC.
- Basic understanding of cloud platforms such as AWS, Azure, or GCP.
- Tech-savvy, proactive, and able to think critically to provide effective solutions.
- Ability to influence decisions with a sense of urgency and competitive drive.
Working at NETSCOUT At NETSCOUT, our vision is to create a workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives. We strive to build a diverse workforce that reflects the communities we serve. We also know that life at NETSCOUT is not just about what you will contribute, but what we will give back to you.
Besides the promise of interesting work in an exciting and ever-growing industry, NETSCOUT is committed to giving you opportunities to continue to learn and grow. Employees are eligible for a variety of professional development opportunities to help them advance their skills and career. We have heavily invested in our individual, management, and leadership training and development programs.
We value genuine candidate experiences. The use of AI-generated responses or other external assistance during any stage of the interview process is not allowed. NETSCOUT recognizes its obligations to provide reasonable accommodations to candidates with disabilities. Candidates who require third‑party assistance or other accommodations to participate in the interview process should notify the recruiting team in advance so appropriate arrangements can be made.
📌 TAC Associate (Pune)
🏢 NETSCOUT
📍 Pune