We’re Hiring: STOM Tutor

Service Transition and Operation Management The D’s Academy | Powered by Groundwork Co.

We are looking for an experienced and industry-oriented STOM Tutor to train learners in Service Transition and Operation Management, with a focus on IT service management, ITIL practices, and real-world service operations.

Key Responsibilities

- Deliver structured online training sessions on Service Transition and Service Operation.
- Explain ITIL concepts, frameworks, processes, and best practices.
- Cover key topics such as change management, release and deployment management, service validation and testing, incident management, problem management, and event management.
- Use practical examples, case studies, and real-world IT service scenarios.
- Prepare training materials, assignments, and assessments.
- Help learners understand IT service management workflows and industry expectations.




- Support learners with interview preparation and career-oriented guidance.

Requirements
- Strong knowledge of Service Transition, Service Operation, and ITIL practices.
- Relevant experience in IT service management, IT operations, or service delivery.
- Prior experience in corporate training or teaching is preferred.
- Excellent communication and presentation skills.
- Ability to explain technical concepts in a simple, practical manner.
- Experience with ITSM tools such as ServiceNow will be an added advantage.

Engagement Details
- Mode: Online
- Engagement: Part time / Freelance
- Compensation: Negotiable, based on experience
- Location: Remote

How to ApplyInterested candidates can share their updated resume and a brief introduction at [email protected] / +91 96395 29668.

The D’s Academy

Powered by Groundwork Co.

📌 STOM Tutor — Service Transition and Operation Management (India)
🏢 Groundwork
📍 India