Social Media & Online Reputation Management and Monitoring Executive (New Delhi)

Social Media & Online Reputation Management and Monitoring Executive (New Delhi)

30 Oct
|
ANJ Creations
|
New Delhi

30 Oct

ANJ Creations

New Delhi

We are hiring: Social Media & ORM Executive

Location: Delhi | Onsite

Company: ANJ Creations Pvt. Ltd.

Industry: Advertising & Creative

Experience: 3–4 Years

We at ANJ Creations are looking for a self-motivated and proficient Social Media enthusiast who has the experience to join our Social Media marketing/ Account management team. Experience working with Marketing/Advertising Agencies would be preferred.

Social Media marketers who have experience in handling ORM for the client/brand and prior experience with government accounts is ideal.

About Company:

ANJ Creations Pvt Ltd is an ISO 9001, 27001, CMMI Level 3, AIR empanelled,

DAVP empanelled (Print, Multimedia) & full INS Accredited agency with its corporate office in

New Delhi and branches in Mumbai, Lucknow, Allahabad, Jaipur & Tripura. We’re a forward-

thinking advertising team looking for passionate Social Media enthusiasts with creative ideas,

zeal to learn and an excellent eye for detail.

Responsibilities:

➢ Monitor social media platforms, review sites, forums, and other online channels for brand mentions and customer feedback.

➢ Engage with users by responding to queries, complaints, and reviews in a timely and qualified manner.





➢ Develop response strategies and escalation protocols for crisis management.

➢ Generate ORM reports with key metrics, trends, and improvement areas.

➢ Provide data analysis and metric reporting for clients.

➢ Help team in developing engaging social media strategies

➢ Assist in posting, scheduling posts on different social media platforms.

➢ Stay updated on industry trends, competitor activities, and best ORM practices.

Qualifications:

➢ Bachelor’s degree in marketing, Communications, Journalism, or a related field.

➢ Minimum 2 years experience in social media marketing domain in Creative and Digital

Marketing Agencies

➢ Excellent communication skills (written & verbal).

➢ Proficiency in many social media platforms (Insta, twitter, facebook) for campaign management.

➢ Prior experience with government accounts is ideal.

Why Join Us

Work on high-impact government and public communication campaigns. Collaborative, fast-paced agency culture with real ownership. Exposure to multi-disciplinary, largescale campaign work.

Interested candidates can share their Cv and Portfolio on [email protected] and [email protected]

📌 Social Media & Online Reputation Management and Monitoring Executive (New Delhi)
🏢 ANJ Creations
📍 New Delhi

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