30 Oct
|
Offline by Happy Hour
|
Gurugram
30 Oct
Offline by Happy Hour
Gurugram
Company Description Offline by Happy Hour is India’s largest in-person community for singles, helping people connect offline through supper clubs, city mixers, Singles Fests, and curated group trips abroad. Since 2023, the team has hosted over 500 events for more than 20,000 members across India and organized international trips for 800+ travelers to destinations such as Bali, Spain, Seychelles, Georgia, Sri Lanka, and Vietnam. The brand has a vibrant Instagram community of over 200,000 followers and has been featured on Shark Tank India Season 5.
Offline by Happy Hour believes meeting someone new should not depend on profiles or algorithms—people simply need to show up. Learn more and explore upcoming events at thehappyhour.in.
IF YOU ARE SOMEONE WHO GOOD AT CONNECTING TO PEOPLE AND HAVE A PASSION FOR TRAVEL THEN THIS IS FOR YOU.
Role Description The Senior Travel Consultant is a full-time, on-site role based in Gurugram, responsible for designing and managing group travel experiences for Offline by Happy Hour members. This role includes advising travelers on destinations and itineraries, creating detailed trip proposals, and coordinating logistics for domestic and international group trips.
The Senior Travel
Consultant will handle end-to-end travel arrangements, including bookings, reservations, and vendor coordination, while ensuring a smooth pre-trip and on-trip experience.
Day-to-day responsibilities also involve responding to member inquiries, providing high-quality customer service, resolving travel-related issues, and working closely with events and operations teams to align trips with community experiences. The role requires maintaining accurate records, monitoring budgets, and continuously improving travel offerings based on feedback and market trends.
Qualifications
- Strong travel consulting experience, including advising on destinations, trip planning, and itinerary design.
- Proficiency in travel management, with the ability to oversee end-to-end trip operations and coordinate with multiple stakeholders.
- Hands-on experience with travel arrangements, such as flights, accommodations, local transport, and activity bookings.
- Excellent customer service skills, with a focus on responsiveness, empathy, and conflict resolution.
- Reservations expertise, including use of booking tools and managing changes, cancellations, and special requests.
- Prior experience in group travel, leisure travel, or community-based travel experiences is highly beneficial.
- Strong organizational, time management, and multitasking abilities, with attention to detail and accuracy.
- Clear and skilled communication skills in English; additional Indian languages are an advantage.
- Comfort working in a fast-paced environment, including occasional evening or weekend support during trips and events
📌 Senior Travel Consultant (Gurugram)
🏢 Offline by Happy Hour
📍 Gurugram