We are looking for a detail-oriented and proactive Retail Backend Executive to support the day-to-day backend operations of BASICS Menswear Exclusive Brand Outlets across the retail network.

The role involves retail order processing, inventory coordination, stock replenishment, warehouse dispatch follow-ups, ERP/CRM management, and sales reporting to ensure smooth and efficient retail operations.

Key Responsibilities:

1.Retail Operations & Order Management

- Process retail stock orders, replenishment requests, and store fill-up orders.
- Coordinate with warehouse teams to ensure timely dispatch and stock availability across EBOs.
- Prepare Delivery Challans (DCs) and monitor Goods Receipt Notes (GRNs).
- Track pending orders, dispatches, and incoming stock.

2.Inventory & Stock Coordination

- Monitor stock availability against store requirements and planograms.
- Identify stock shortages and coordinate replenishment.
- Manage inter-store stock transfers, returns, and related documentation.
- Support current-store openings through store setup coordination and opening-stock planning.

3.MIS & Reporting

- Prepare daily, weekly, and monthly reports on orders, dispatches, inventory, and stock movement.
- Track order status, fill rates, and pending dispatches.




- Maintain accurate operational data and records.
- Support product performance analysis and stock-planning activities.

4.ERP/CRM & Documentation

- Update and maintain accurate records in ERP and CRM systems.
- Upload planograms and product information as required.
- Coordinate with internal teams for order updates, billing documentation, and stock reconciliation.
- Ensure timely completion of assigned operational reports and trackers.

5.Cross-functional Coordination

- Coordinate with Territory Managers, retail stores, warehouse, merchandising, production, and Accounts teams.
- Follow up on operational requests and resolve discrepancies.
- Ensure smooth communication between stores and internal departments.

Skills and experience required:

- Bachelor's degree in any discipline; a background in Commerce, Business Administration, or Retail Management is preferred.
- Experience in retail backend operations, inventory management, order processing, or MIS is desirable.
- Good working knowledge of MS Excel and ERP/CRM systems.
- Strong attention to detail and data accuracy.
- Excellent coordination, communication, and follow-up skills.
- Ability to manage multiple tasks and meet reporting deadlines.

📌 Retail Backend Executive (Chennai)
🏢 HASBRO Clothing
📍 Chennai