Mom's Belief is a for-profit social enterprise, founded in 2015, dedicated to empowering children with neurodevelopmental disorders through personalised, evidence-based intervention plans tailored to each child's needs. Support starts with the child's strengths, daily routines and what the family needs.
Mom's Belief has served 58K+ children through 130+ centres in 57 cities across India, with a team of 521 staff including 340 clinicians. Learn more at momsbelief.com.
Role Summary
Job title
Regional Manager (RM), Business Development
Reports to
Zonal Business Manager (ZBM)
Purpose: own the region's revenue and profit while every centre delivers quality therapy to children.
Key Responsibilities
- Profitability: drive the profitability of every centre in the region; optimise therapist utilisation; apply approved pricing and control costs.
- Growth: achieve centre-wise enrolment targets; improve renewals and consultation-to-enrolment conversion.
- Doctor and centre visits: meet paediatricians and other doctors regularly to build referral networks; visit centres to check operations, hygiene and parent experience.
- Team leadership:
set targets for Centre Managers and review their performance regularly; work with Centre In-Charges on goal plans and renewals; reduce attrition of Centre Managers, Centre In-Charges and therapists.
- Expansion: identify locations and set up new centres in the region; make recent centres profitable at the earliest.
- Reviews and compliance: run weekly reviews with Centre Managers; coordinate closely with the Medical Director; share regular region updates with the ZBM; ensure billing, cash deposit and petty cash compliance.
Qualifications and Skills
- Education: graduate; MBA in Sales, Marketing or Healthcare Management preferred.
- Experience: business development or operations experience, including running multiple branches to a P&L;, ideally in healthcare, clinic chains, child development or education.
- Preferred: experience meeting paediatricians is a plus; any experience as a Medical Representative is a plus.
- Skills: P&L; and pricing decisions; paediatrician, doctor and partner relationships; leading and coaching managers; Excel, CRM and MIS reports; empathy for parents and children; English and Hindi (regional language a plus).