Company Description SILA is India’s leading Business Solutions and Real Estate Development platform, founded in 2010 by brothers Rushabh and Sahil Vora. Through SILA Solutions, the company provides Integrated Facility Management, Real Estate Advisory, Food Services, and Material Handling Equipment solutions, while SILA Developments focuses on residential and commercial projects in the Mumbai Metropolitan Region. SILA has a presence in 600+ cities, manages over 450 million sq. ft. of assets, and employs more than 60,000 professionals.

The company is backed by prominent institutional investors such as Norwest and Permira, along with leading family offices associated with brands like Godrej, JSW, K Raheja, Lodha, Piramal, Sattva, and former Indian cricket captain MS Dhoni. SILA offers a dynamic, growth-oriented workplace for professionals interested in the real estate and business solutions sectors.

Role Description The Receptionist / Guest Relations Executive is a full-time, on-site role based in Haveli. The role involves welcoming visitors, clients, and guests, managing the front desk, and ensuring a professional and hospitable experience for everyone entering the premises. Day-to-day responsibilities include managing incoming calls, directing inquiries to the appropriate teams, handling visitor registrations, maintaining records,



and coordinating meeting room bookings.

The individual will support basic clerical tasks such as managing mail, couriers, and documentation, while maintaining the reception area’s appearance and supplies. The role also requires close coordination with internal teams to address guest needs promptly and uphold SILA’s service standards.

Qualifications

- Candidates should possess strong Receptionist Duties skills, including front desk management and visitor handling.
- Candidates should possess excellent Phone Etiquette and Communication skills for professional interactions with guests and internal stakeholders.
- Candidates should possess solid Customer Service skills to manage inquiries, resolve concerns, and ensure a positive guest experience.
- Candidates should possess reliable Clerical Skills, including basic documentation, scheduling, and record-keeping.
- Additional beneficial qualifications include proficiency with office software (e.g., email, calendars, spreadsheets), good organizational and time-management skills, and the ability to remain calm and courteous in high-traffic situations.
- A high school diploma or equivalent is required; a diploma or degree in hospitality, administration, or a related field is an advantage. Prior experience in reception

📌 Receptionist / Guest Relations Executive (Haveli)
🏢 Sila
📍 Haveli