30 Oct
|
Artha Energy Resources
|
Mumbai
30 Oct
Artha Energy Resources
Mumbai
Receptionist Cum Admin
About Artha Energy Resources
Artha Energy Resources is a developer and owner of Solar Energy Projects, providing IPP, EPC, and O&M; solutions to C&I; customers across 19 states in India.
Role Overview The Receptionist &
- Office Administrator will be responsible for managing the front desk and ensuring a professional experience for visitors, while supporting smooth and efficient day-to-day office operations. The role will involve office administration, vendor coordination, hospitality, discipline management, pantry and support staff supervision, IT asset coordination, and selected HR support activities.
Reports To: Managing Partner
Location: Office No. 5, 1st Floor, Surya Mahal Building, B Bharucha Road, Kala Ghoda, Fort, Mumbai, Maharashtra – 400013
Success Definition The office operates smoothly with professional front-desk management, strong discipline, productive vendor coordination, effective support services, and a professional workplace environment.
Key Responsibilities
Key Deliverables
- Front Desk &
- Reception Management
- Greet and assist all visitors professionally.
- Ensure guest waiting time is maintained below 5 minutes.
- Maintain accurate visitor records.
- Handle incoming calls and route them appropriately.
- Ensure the reception area remains clean, organized, and presentable.
- Office Administration
- Maintain office supplies, stationery, and inventory.
- Coordinate housekeeping, maintenance, and general office services.
- Maintain courier records and logs.
- Monitor office infrastructure and ensure timely resolution of issues.
- Ensure essential office services remain functional with minimum disruption.
- Vendor Management
- Source and evaluate vendors, obtaining a minimum of 3 quotations wherever applicable.
- Maintain an updated vendor database.
- Negotiate pricing and service terms.
- Coordinate AMC and other service vendors.
- Monitor vendor performance and service quality.
- Invoice &
- Billing Coordination
- Collect and verify vendor invoices.
- Maintain proper invoice and supporting documentation.
- Coordinate with Accounts for timely payment processing.
- Track invoice status and payment due dates.
- Office Discipline &
- Decorum
- Support punctuality and workplace discipline.
- Monitor compliance with the company's dress code and office guidelines.
- Maintain professional workplace standards and office decorum.
- Escalate recurring discipline-related concerns to the reporting manager.
- Guest Experience &
- Hospitality
- Prepare meeting rooms before scheduled meetings.
- Ensure meeting rooms are clean, organized, and fully equipped.
- Provide professional hospitality to guests and visitors.
- Arrange refreshments as required.
- HR Support Activities
- Coordinate onboarding and induction programs for new joiners in coordination with the HR team.
- Support employee engagement activities and initiatives in coordination with HR Operations.
- Assist HR Operations with employee communication, coordination, documentation, and other administrative activities as required.
- Coordinate with relevant departments to ensure a smooth joining experience for new employees.
- Perform any other HR-related tasks assigned by the HR Operations team.
- IT Asset Management &
- Coordination
- Maintain accurate inventory of mobiles, laptops, and IT accessories.
- Track asset issuance, returns, and handovers during onboarding and offboarding.
- Coordinate with IT vendors for repairs, replacements, and troubleshooting with help of IT Manager.
- Maintain proper documentation and records of all IT assets.
- Ensure timely recovery and handover of IT assets during employee separation.
- Pantry &
- Office Support Team Management
- Manage pantry operations, including stock, quality, hygiene, and availability.
- Supervise office boys and allocate daily tasks.
- Ensure timely meeting refreshments and daily office service readiness.
- Monitor discipline, attendance, and performance standards of support staff.
- Ensure support staff maintain professional conduct and service standards.
- Professional guest experience
- Fully functional office with zero downtime
- Disciplined office environment
- Accurate IT asset tracking
- Efficient vendor and pantry management
KPIs
- Guest waiting time
- Admin uptime
- Invoice turnaround time
- Vendor efficiency
- Cleanliness and discipline feedback
- Asset tracking accuracy
Skills &
- Competencies
- Communication skills
- Negotiation ability
- Basic accounting knowledge
- Multitasking ability
- Professional etiquette
Behavioural Expectations
- Presentable and professional
- Proactive and accountable
- Detail-oriented
Skills: communication,professional etiquette,hr support,front office,office administration,vendor management,pantry management,invoice billing & coordination,it asset management,visitor management,receptionist,courier management
📌 Receptionist Cum Admin ( Receptionist & Office Administrator) (Mumbai)
🏢 Artha Energy Resources
📍 Mumbai