RacknSell is “One supplier for 40+ categories” — a B2B solution for mid-to-large-sized companies across India, focused on indirect materials, specifically office and facility supplies.
Role Overview
We are looking for a proactive and result-oriented Purchase Manager to manage supplier sourcing & procurement operations. The candidate will be responsible for ensuring competitive pricing, timely order fulfilment and timely resolution of escalations. Team leading experience is must.
Key Responsibilities
- Sourcing & Procurement: Source MEP consumables (Electrical, plumbing, Carpentry etc), office supplies and other facility-related products from OEMs / authorized distributors.
- Team Management: Lead and manage a team of 8-10 people, ensuring efficient procurement operations and timely completion of tasks.
- Price & Credit Negotiations: Negotiate competitive purchase rates, payment terms and credit periods with suppliers to improve margins and working capital.
- Rate Contracts: Negotiate and establish rate contracts with key suppliers to ensure competitive pricing and consistent availability for repetitive purchases.
- Timely Dispatches: Ensure timely deliveries by suppliers as per customer requirements and committed delivery schedules. Proactively follow up on delayed orders.
- Escalation Management: Resolve product-related escalations from client sites,
including quality issues, incorrect materials, shortages, replacements and supplier-related delays.
- Supplier Performance: Build solid supplier relationships and monitor supplier performance on pricing, quality, availability and delivery commitments.
Required Skills & Qualifications
- Graduate in any discipline; a qualification in supply chain, commerce or operations will be an advantage.
- 7 – 10 years of experience in procurement or purchase operations, preferably in MEP consumables, electrical supplies, facility management supplies or office supplies.
- Experience in supplier negotiations, rate contracts and credit-term negotiations.
- Good team management, coordination and follow-up skills.
- Strong problem-solving ability and a customer-oriented approach.
- Proficiency in MS Excel and purchase management systems or ERP software.
Key Performance Indicators (KPIs)
- Competitive pricing & credit terms reflected in conversions
- Speed of RFQ closure and Order deliveries
- Accuracy leading to reduction in product-related customer escalations
- Team productivity and operational efficiency.
Ideal Candidate: A hands-on purchase professional who can manage a small team, negotiate effectively with suppliers and ensure that customer orders are fulfilled on time at competitive prices.